Product Operations Specialist
Virtual Vocations Inc
Supporting the implementation and ongoing operational maintenance of assigned products, the full-time remote Product Operations Specialist will manage relationships with stakeholders, drive operational enhancements, and create reporting tools to analyze process improvements. Key responsibilities Serve as the subject matter expert for assigned products or service areas Drive operational aspects and assess performance by tracking and analyzing operational metrics Create reports and support business review presentations for key stakeholders Required qualifications Bachelor's degree in business administration or a related field, or equivalent work experience 2+ years of experience in project management, data analysis, or process improvement in healthcare or related fields Experience in customer service within a healthcare contact center or similar environment Familiarity with Excel, Power BI, and Co-Pilot preferred Knowledge of LTC and Medicaid is preferred
Vacancy posted 2 days ago
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