Customer Account Executive [Remote]

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Account Executive in the United States.

This role is focused on driving growth within an existing customer base by identifying expansion opportunities, building strong commercial relationships, and delivering measurable business value. You will own a portfolio of accounts and act as a strategic partner to customers, helping them maximize the value of their solutions while uncovering new revenue streams. Operating in a fast-paced, high-growth environment, you will engage with stakeholders at multiple levels, navigate complex buying structures, and lead consultative commercial discussions. You will collaborate closely with technical and solutions teams to position offerings effectively and support expansion opportunities. This position requires a strong sales mindset combined with relationship-building expertise and commercial acumen. It is an ideal opportunity for a results-driven professional who thrives on closing deals and growing long-term partnerships.

Accountabilities:

• Manage and grow a portfolio of existing customer accounts with a strong focus on expansion and long-term revenue growth.
• Identify, qualify, and develop new opportunities within assigned accounts through proactive outreach and strategic engagement.
• Build and execute win-win negotiation strategies that maximize commercial outcomes while strengthening customer relationships.
• Map key stakeholders, decision-makers, budgets, and buying criteria within customer organizations to drive effective account strategy.
• Collaborate with Solutions Engineers and cross-functional teams to lead discovery sessions, product positioning, and solution demonstrations.
• Develop deep knowledge of product offerings, licensing models, and services to confidently support customer conversations and deal progression.
• Maintain accurate pipeline forecasting, CRM hygiene, and disciplined account planning.
• Identify opportunities for consulting, implementation, and professional services to further expand customer value.

Requirements:

• 3–5+ years of quota-carrying SaaS sales experience, with a focus on account management or expansion sales.
• Experience in ITSM, ESM, PPM, iPaaS, or related workflow technology solutions is highly preferred.
• Proven track record of growing revenue within existing enterprise accounts, ideally including public sector organizations.
• Strong ability to manage complex sales cycles, including stakeholder mapping and objection handling.
• Experience using Salesforce or similar CRM tools for pipeline management and forecasting.
• Strong communication, negotiation, and consultative selling skills.
• Highly organized with excellent time management and the ability to manage multiple priorities.
• Collaborative team player who works effectively across sales, solutions, and services teams.
• Strong critical thinking, active listening, and problem-solving abilities.
• Willingness and ability to travel occasionally as required.
• Competitive, results-driven mindset with a strong motivation to exceed targets.

Benefits:

• Competitive compensation aligned with experience, skills, and performance.
• Comprehensive health insurance coverage.
• Wellness programs supporting physical and mental well-being.
• 401(k) retirement plan with company match (U.S.-based).
• Remote-first work environment with flexible working hours.
• Generous time off, including PTO and 15 observed company holidays.
• Paid parental leave and family-friendly policies.
• Life insurance, short-term, and long-term disability coverage at no cost.
• Employee recognition programs and regular performance feedback cycles.
• Access to counseling and mental health support resources.
• Transparent communication, autonomy, and a trust-based work culture.
• Inclusive environment with anti-bias and anti-harassment training programs.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.