Head of Customer Support - Remote, AI-Driven Scale
Omaze
- Remote job
Dibbs is looking for a Head of Customer Support in New York City or remote in the US. This leader will build and manage customer support across our partner ecosystem, ensuring a fast and accurate experience for users. Your role will combine operational management with strategic oversight, focusing on AI-enhanced support solutions. The ideal candidate will have extensive experience in customer support, a strong grasp of operational infrastructure, and the ability to lead cross-functional teams. You will work in a fast-paced startup environment, driving efficiency and quality in customer interactions. #J-18808-Ljbffr Omaze
- TeamViewer in Atlanta, GA is seeking a Global Head of Customer Support to lead a multi-tier support... ...enhancing customer experience, and leveraging AI for efficiency. Candidates should have... ...success record. The company offers remote work options, competitive compensation,...Remote work
- ...Head of Customer Support Location: Remote / Flexible Type: Full-Time Starting Salary:... ...systems using automation and AI tools. Responsibilities... ...implementing AI-driven support tools Can manage... ...customer support operation that scales with the growth of the...Remote workFlexible hours
- ...are hiring our first Head of Customer Support. This is a true builder... ...customer inquiries Hire and scale the support team... ...Build a world‑class, AI‑first support organization... ...Strategy Implement AI‑driven ticket triage Deploy... ...experience Remote team management experience...Remote workFlexible hours
$253k - $336k
...Lattice OS, an AI‑powered operating... ...to enable our Customers’ ongoing... ...Anduril. This team supports the Business Lines... ...looking for a Head of Customer Support... ...the effort to scale and formalize... ...platforms, remote troubleshooting... ...implement data‑driven improvements. Partner...Remote workContract work- Jentic Technology Limited in Chicago is looking for a Scale Account Executive to drive growth in AI-driven customer service. In this role, you will manage the entire sales cycle, from prospecting to closing deals, focusing on net-new business. This exciting position offers...SuggestedWork from homeFlexible hours
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- ...role bridges executive strategy and tactical execution, focusing on AI-driven support and operational excellence. The ideal candidate will have over 8 years of experience in Knowledge Management and Customer Support Operations, possess deep KCS expertise, and demonstrate...
- ...financial operations support under our customers’ licenses. Overview... ...We're looking for a Head of Customer Support to... ...strategy, and AI-powered tooling. You'... ...a leader is that the scale and complexity of what... ...to candidates working remotely throughout the US....Remote workLocal areaFlexible hours
- ...Head Of Customer Support We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games... ...ensuring trust and safety. What You'll Do Build and scale a world-class customer support organization Define and...Remote work
- UpGuard is seeking a Digital Customer Success Manager for the APAC region... ...and success at a global scale. In this role, you will manage... ...renewal, utilizing HubSpot and data-driven strategies to ensure customer... ...position offers a flexible remote working environment and focuses...Remote workFlexible hours
$144.5k - $180.6k
PowerSchool Group LLC in Dallas, TX is seeking a Director of Scaled Customer Success to transform customer support through digital and AI-driven engagement strategies. This role involves developing AI-driven playbooks and predictive models to enhance customer retention...- Collectors Card, located in New York, is looking for a Head of Customer Support. This role involves building and leading the customer support operations... ...will be responsible for implementing support technology, scaling the team, and establishing key performance metrics. The...
$125k - $160k
...value models, provide support, and onboard customers. They live across... ...existing workflows, scale instantly, and drive... ...of going to market — AI-led revenue growth —... ...re buttoned up, data-driven, and operate with efficiency... ...’s talk. Location: Remote (U.S.) Travel (up to...Remote jobFull time- ...work gets done. Our AI-native document... ...our unique metadata-driven architecture, organizations... ..., and apply AI at scale. The result is... ...decisions for over 6,000 customers in 100+ countries.... ..., persuasive remote/onsite meetings with... ...to offer relocation support for this position....Remote workWork experience placementWork at officeRelocation package
- A forward-thinking tech company is seeking exceptional engineers to develop and scale innovative AI-powered products in New York City. You will build user-facing AI features, collaborate with talented teams, and leverage the latest advancements in AI technology. Ideal candidates...Remote job
- ...Global Director of Sales Development to build and scale a world-class outbound revenue engine. This... ...environments, with a strong emphasis on data-driven decision-making and managing global teams. The firm offers a fully remote work setting with comprehensive benefits and...Remote work
- Miro is seeking a Head of AMER Sales to lead sales across major segments and drive the evolution towards an AI-powered Innovation Workspace. In this role, you will develop a high... ...USD, and benefits include equity and a WFH equipment allowance. #J-18808-Ljbffr Remote JobsRemote workWork from home
- Roku, Inc. is seeking a Senior Manager, Customer Intelligence to lead a pivotal team at the intersection of technical depth and strategic... ...the ability to transform analytics into actionable insights driven by AI tools. Located in New York, this position fosters a hybrid...
- A tech-driven recruiting firm is seeking a skilled architect to lead the design and implementation of AI-native systems. You will oversee end-to-end system architecture that enhances AI capabilities across the organization. Candidates should have over 4 years of experience...Remote jobFlexible hours
- Adoreal Inc. is seeking a visionary Head of Engineering to lead our rapidly growing engineering... ...experience in software engineering, team scaling in startup environments, and a strong... .... This position offers a flexible, fully remote work environment along with a range of...Remote jobFlexible hours
- Helsing is a defence AI company. Our... ...AI specialists and customer-facing programme managers... ...for mission-driven people to join our... ...role As Helsing's IT Support Lead, you will own... ...and automation to scale the team's impact without... ...emergency leave, 100% remote work option during...Remote workPermanent employmentTemporary workWork at officeRelocationRelocation packageRotating shift
- ...healthcare, and we are looking for a driven and versatile professional to support us as we scale. You will play a key role in... ...tech industry. Role Overview Head of Customer Support leading global support... ...response time and CSAT, and integrate AI tools to improve efficiency and...
- Regrello is seeking an Enterprise Customer Success Manager to lead the success of large customers... ...and streamline their adoption of AI-driven technology. You’ll manage onboarding and... ...future of manufacturing processes. This remote role offers competitive compensation,...Remote job
$160k - $181.6k
WinsAbove is seeking a Customer Success Manager based in San Francisco... ...their confidence in using AI-driven features for business objectives... ...that balances office and remote work. The estimated base salary... ..., with a variety of benefits supporting employee wellness and growth....Remote workWork at office- Airtron, Inc. seeks a Director of Customer Contact Center in Dallas, Texas. This leadership... ...to transform the contact center through AI-driven technologies and ensure a seamless... ...diversity and inclusion, Airtron offers a supportive environment for both personal and professional...Remote job
- ...fast-growing SaaS provider is seeking a Customer Success Manager to oversee a portfolio of... ...100 accounts. This role requires a data-driven approach to engage with clients effectively... ...decisions. The company offers a flexible, remote-friendly working model, competitive...Remote workFlexible hours
- ...Head of Customer Support Location: San Jose Employment Type: Full time Location... ...product market fit. We are now scaling complex, global customer... ...deflects routine questions Use AI aggressively to reduce ticket... ..., and relentlessly customer driven. You likely have: 10 plus...Full timeContract workLive in
- ..., is hiring for a hybrid role that emphasizes the integration of AI into daily workflows. Ideal candidates will demonstrate AI literacy... .... Join us to work with innovative minds and contribute to a data-driven culture. Embrace the opportunity to learn and grow within a...Remote job
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