Office Assistant 1 (NYHELPS)

Duties Description Assist in answering and screening telephone calls and direct them to proper staff; take phone messages that include all pertinent information to enable staff to be prepared when returning the call. Provide guidance to callers regarding procedures to request DTF information. Open and distribute incoming mail. Review incoming requests for completeness. Data entry of cases/requests into Disclosure’s inventory databases. Use various DTF applications to gather information for responses to requests. Perform office support duties as directed by supervisor such as photocopying, scanning, filing, and assisting with routine clerical functions. Assist supervisor, coworkers, and employees from other units with miscellaneous projects, as necessary. Follow Department rules and division procedures and policies including the Code of Conduct, ethics practices, security and confidentiality rules. Adhere to the Department’s time and attendance rules and regulations. Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non‑competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected employees hired under NY HELPS will have their non‑competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. Non‑competitive Minimum Qualifications There are no minimum education or experience requirements for this title. Competitive Minimum Qualifications Current NYS employee eligible for 70.1 transfer under the provisions of NYS Civil Service Laws, Rules, & Regulations. Reachable on the appropriate eligible list for this title and location. 55‑b/c: please include your letter of eligibility with your response. Additional Comments New York State is an equal opportunity employer. It’s the policy of the state of New York to provide for and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender, sexual orientation, marital status, or an arrest or criminal conviction record unless based on a bona fide occupational qualification or other exception. Any candidate selected for this position will be subject to a review of their tax return submissions by the New York State Department of Taxation and Finance. Employment of a candidate is conditioned upon a finding by the New York State Department of Taxation and Finance that the candidate is in compliance with all local, state, and federal tax laws. In accordance with federal government requirements, the employment of any candidate selected for this position is conditioned upon successfully completing a background investigation including a criminal history record check (fingerprint check). Some positions may require additional credentials or a background check to verify your identity. #J-18808-Ljbffr New York State Department of Taxation and Finance