Accounts Receivable Specialist

Job Title: Accounts Receivable Specialist Employment Type: Full-Time Schedule: Monday – Friday from 8:30am – 5:00pm PST Location: Combination of working remotely and travelling to work onsite at any Affinity managed properties. FLSA Status: Non-Exempt Reports to: Controller Compensation Package Starting hourly pay rate range of $27.00-$27.00 Monthly transportation allowance of $200.00 Benefits Package Medical insurance at no cost to the employee Dental insurance at no cost to the employee Supplemental insurance available at employee expense (Vision insurance, Life and AD&D insurance, Critical Illness insurance, Accident Protection Plan insurance) 401k auto enrollment program Life Balance Program access for associate-only discounts Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year). 8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day). Job Responsibilities Comply with all Fair Housing and Equal Housing Opportunities requirements Comply with appropriate state landlord/tenant statutes Monitor and review Aged Receivables (AR aging) across multiple property portfolios in Yardi Voyager to identify and resolve exceptions Strive to reach a 96% collections rate monthly Assist in one‑on‑one training with property managers in need of additional guidance to resolve outstanding balances including training on customer service collection phone calls and engaging in person with residents. Ensure all notices have been issued and follow up on filings to confirm completion. Investigate past‑resident balances, verify deposit accounting completion, and confirm files are transferred to collections in a timely manner Research and apply unapplied credits and prepays to outstanding resident balances Review and resolve outstanding subrent/subsidy suspense balances in coordination with Property Managers Work with in‑house counsel on collections referrals, resident disputes, evictions, and related legal documentation Prepare and distribute AR aging summaries and exception reports to Property Managers and leadership Research and resolve resident account discrepancies Provide customer service to Property Managers and residents on billing and account inquiries Work closely with the Controller to ensure receivables are current, accurately reported, and reconciled on a consistent basis Other duties as assigned by Controller Qualifications Authorization to work in the United States High School Diploma or equivalent 1+ years of Accounts Receivable or property management accounting experience Yardi Voyager software experience required Experience monitoring aged receivables across multiple properties or portfolios preferred Proficient in Microsoft Office Applications Ability to communicate effectively, multi‑task, and uphold the highest level of ethical behavior and integrity Working Conditions Approximately 65% in an office environment using a computer and phone Approximately 35% in an out‑of‑office environment for company events, site visits, or industry trainings Ability to carry or move objects weighing up to 20 pounds May be required to work nights or weekends for emergencies Mission Statement “Affinity doesn’t just manage an asset – we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship.”

INTEGRITY, INITIATIVE, INNOVATION

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