Director OF Business Operations

Overview We are looking for a skilled and experienced Account Director who will be responsible for managing and setting the business priorities to meet customer requirements and satisfaction. The ideal candidate will have a deep understanding of technology, exceptional leadership skills and a track record of building and leading successful customer-facing teams. Responsibilities Revenue Price Reduction YoY rate Customer Satisfaction New Business Forecast Accuracy Implement strategies that improve team development, productivity, effectiveness, and satisfaction The role includes NA and international business travel as required. Key Performance Indicators Annual ASP and wafer quantity accomplishment ratio Engineering / Technology service Process transfer Forecast Allocation mix performance. Order/ Booking quality & quantity. Annual Customer Satisfaction Rating Requirements Education: Minimum of BS degree, Master’s degree in EE or MBA preferred. Senior level experience with a minimum of 15 years related experience in semiconductor technology and foundry sales business management. Experience with Relationship Management: Develop and maintain excellent relationships, internally, externally, executive relationships and presence. Demonstrable skills in: Leadership, management, negotiation, and customer orientation. Ability to lead under pressure and results driven. Experience in Demand Generation with ability to proactive ability to lead the team to make cold calls on accounts where TSMC is not currently represented, and/or to call on a mutually advantageous expanded relationship with TSMC. Experience with Demand Fulfillment and the ability to lead the team to work with internal departments to allocate adequate capacity to major account and ensure good relationships through excellent ramp to volume, yields, and cycle time. Ability to forecast based on insight into customer requirements. Current with semiconductor trends, insights and displays intellectual curiosity. Diversity Statement TSMC North America is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, or any other characteristic protected by applicable law. Pay Transparency / Benefits Statement At TSMC, your base pay is only part of your overall total compensation package. At the time of this posting, this role typically pays a base salary between $193,500 and $250,000 per year. The range displayed reflects the minimum and maximum target for new hires. Actual pay may be more or less than the posted range. Factors that influence pay include the individual's skills, qualifications, education, experience and the position level and location. TSMC’s total compensation package consists of market competitive pay, allowances, bonuses, and comprehensive benefits. We also offer extensive development opportunities and programs. #J-18808-Ljbffr