Event Coordinator

Location: San Francisco, CA preferred; remote candidates may be considered with ability to travel as needed Contract Duration: 5 months, with potential to extend Pay Rate: $100–$125/hour W2 Travel: U.S. travel required as needed for events Interview Process: 4 rounds The ideal candidate is highly organized, detail-oriented, and comfortable owning both strategic and hands-on event operations. This person will manage end-to-end operational workflows, support large-scale events, build scalable processes, and help create documentation and playbooks that improve consistency across a growing event portfolio. Ideal Candidate Profile A strong candidate typically has: 5 years of B2B event operations experience. Experience at a fast-growing SaaS or technology company . Hands-on ownership of Swoogo and Cvent registration builds. Experience supporting conferences with 500 to several thousand attendees . Strong written communication skills for attendee and executive communications. Experience creating playbooks, SOPs, and scalable event processes . Willingness to travel for event execution and work onsite when events require it. Responsibilities Own the registration process end-to-end, including strategy development, registration page creation, attendee communications, reporting, and escalations. Build and configure registration environments using platforms such as Swoogo and Cvent for conferences, event series, and third-party sponsorship activations. Develop and maintain registration reporting and analytics dashboards. Manage attendee approval workflows, VIP registration processes, waitlists, and attendee inquiries. Execute transactional and customer service communications, including confirmations, reminders, updates, and event-related attendee messaging. Handle inbound attendee requests and escalations through event support inboxes. Coordinate onsite registration logistics and provide onsite support as needed. Stakeholder & Communications Management Lead communications management and coordination across internal and external event stakeholders. Partner cross-functionally with marketing, executives, partners, vendors, and event teams to ensure operational alignment. Communicate clearly and professionally with attendees at all levels, including executive and high-touch audiences. Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans) supplemental coverage (accident insurance, critical illness insurance and hospital indemnity) 401(k)-retirement savings life & disability insurance an employee assistance program legal support auto home insurance pet insurance employee discounts with preferred vendors Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation. #J-18808-Ljbffr