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Customer Service Representative

$19 per hour

Express Employment Professionals

Job Description

Job Description

Top Job

Located in Port Richey, FL

Salary: $19 per hour

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A local company in Port Richey is looking for a Customer Service Representative to join their team! We are seeking a dependable, professional individual who enjoys helping customers, is comfortable on the phone, and can manage multiple tasks in a fast-paced office environment.

If you have customer service, call center, dispatch, scheduling, or office experience, we'd love to hear from you!

Location: Port Richey, FL
Schedule: Full-Time, Monday-Friday
Pay: $19.00/hour

What You'll Do:

  • Answer inbound customer calls and assist with customer accounts
  • Schedule service and delivery orders
  • Coordinate schedules with the operations team
  • Process customer payments and assist with billing questions
  • Handle accounts receivable-related customer calls
  • Follow up on customer requests and open issues
  • Resolve customer concerns or escalate them to the appropriate department
  • Maintain accurate customer information and records
  • Multitask and prioritize daily responsibilities while providing excellent customer service
What We're Looking For:

  • High school diploma or GED
  • Previous customer service, call center, office, scheduling, or related experience
  • Strong telephone and communication skills
  • Professional and friendly demeanor
  • Good organizational and time-management skills
  • Ability to multitask and follow through on customer requests
  • Basic proficiency with Microsoft Word, Excel, and Outlook
  • Reliable and dependable
  • Able to provide professional work references
Required:

  • Call center or in office experience
Preferred, but not required:

  • Billing or accounts receivable experience
Apply today! If you have strong customer service and phone skills and are looking for a full-time Monday-Friday opportunity, we'd love to hear from you.

Must be able to successfully pass a pre-employment drug screening and background check.

#3453OS

Express Office: Pasco-Hernando

6645 Ridge Road

Port Richey, FL 34668
Vacancy posted 26 days ago
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