Sales Development Representative

Job Description

Job Description

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

 

 

Location: This is an onsite role based at Nextiva's Scottsdale headquarters (9451 E. Via de Ventura, Scottsdale, AZ 85256). Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. 

In-Office Expectation:  This role is expected to work onsite five days per week, supporting a highly collaborative, in-person team environment. 

The Sales Development Representative role is the launchpad for a successful career in high-tech sales. This is an entry-level, high-impact position designed to provide hands-on experience in modern outbound prospecting, sales technology, and AI-assisted selling.

As a SDR, you will master the fundamentals of outbound prospecting, qualification, and consultative selling while using modern sales tools to work smarter and move faster. Through structured onboarding and ongoing coaching, you will develop practical sales skills, gain expertise in Salesforce and modern sales technologies, and build a strong foundation for a long-term career in technology sales. 

At Nextiva, our sales teams combine human connection with AI-powered insights to prospect smarter, personalize outreach, and create meaningful conversations with potential customers. 

About the Role: 

• Engage prospects through an inbound motion, cold calling, email outreach, and social selling 
• Qualify leads using the SPICED methodology 
• Consistently manage daily activities to meet lead volume and pipeline generation targets 
• Proactively learn and articulate the value of Nextiva's products and services 
• Partner with Account Executives to drive top-of-funnel activity and support revenue growth 
• Leverage AI-powered tools (e.g., ChatGPT, internal AI platforms, and sales intelligence tools) to enhance prospect research, personalize outreach, and improve outbound efficiency 

Required Qualifications:

• Ability to work onsite five days per week at Nextiva's Scottsdale headquarters.
• Strong verbal and written communication skills with comfort making outbound calls, writing emails, and engaging prospects.
• Interest in B2B SaaS or technology sales and willingness to learn Salesforce CRM, sales engagement tools, and Nextiva's product suite.
• Organized follow-through, resilience, coachability, and motivation to succeed in an activity-driven sales environment.
• Sales, customer-facing, competitive, internship, athletics, leadership, or other performance-driven experience.

Preferred Qualifications:

• 1+ years of sales, customer-facing, or competitive experience.
• Familiarity with Salesforce or a similar CRM platform.
• Experience with SaaS, CRM, platform sales, technology, or a related industry.
• Comfort using AI-supported sales tools to research accounts, personalize outreach, build messaging, and streamline prospecting workflows.
• Familiarity with SPICED or another structured sales qualification methodology.

Nextiva DNA (Core Competencies)

Nextiva's most successful team members share common traits and behaviors:

• Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success.
• Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking , and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies.
• Right Attitude: They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, move between details and broader priorities, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams.

Total Rewards  

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

• Health ???? -  Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 
• Insurance ???? - Life, disability, and supplemental indemnity plans 
• Work-Life Balance ⚖️ -  Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 
• Financial Security ???? - 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 
• Wellness ????️‍ -  Employee Assistance Program and comprehensive wellness initiatives 
• Growth ???? -  Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-SP1 #LI-Onsite

 

Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform.

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