Regional Director of Sales

About Company:

At Long Home, we believe in delivering excellence to our customers and investing in the growth of our employees. Established with a commitment to quality craftsmanship and superior customer service, we have become a trusted name in the home improvement industry. Specializing in premium windows, doors, roofing, siding, and bathroom remodeling, we strive to enhance the beauty, comfort, and value of every home we serve.

Our mission is to provide homeowners with high-quality products and unmatched customer experience. We achieve this through innovative solutions, dedicated team members, and a culture that fosters collaboration, integrity, and professional growth.

As a rapidly growing company, Long Home offers employees the opportunity to work in a dynamic and supportive environment. We are passionate about creating pathways for career advancement while maintaining a strong sense of purpose and community. When you join our team, you become part of a company that values your contributions and invests in your success.

Discover your potential and make a lasting impact with Long Home - where your skills, ideas, and dedication drive our shared success.

About the Role:

As a Regional Director of Sales, you are responsible for creating a high performing selling culture through hiring, developing, training and managing Sales Managers. Your expertise in sales skills, training and techniques, coupled with your proficiency in systems and technology, will be instrumental in driving performance, achieving business objectives and providing top-of-the-line customer experience. The Regional Director of Sales is responsible for building a world-class sales management team to achieve profitability goals.


Responsibilities:

• Direct, manage and drive performance of all Sales Managers to achieve sales targets and meet all KPIs.
• Provide leadership and coaching to develop Sales Managers to reach their maximum potential.
• Ensure Sales Managers and Product Specialists stay on script for the sales sequence and adopt any updates/changes as they are made.
• Track, understand and analyze sales metrics and pending business to drive performance and customer satisfaction.
• Conduct mandatory performance feedback sessions through formal quarterly performance reviews of Sales Managers, implement action plans to improve performance and take appropriate corrective action through DAPs or PIPs when necessary.
• Provide ongoing training to current and new hires.
• Maintain professional conduct to present a positive company image internally and externally and instill the values, commitment and culture of the company within your team of Sales Managers and ensure they do the same.

• Return phone calls and emails same day to provide high standard of service to customers and team members.
• Plan and conduct weekly meetings for all Sales Managers in your region.
• Help Sales Managers with escalated customer service calls with customers and production staff.
• Handle all second interviews for Product Specialists after initial interview with Sales Manager.
• Work with corporate recruiting to ensure sales teams are meeting the number of Product Specialists needed to meet corporate issued budgets.
• Hire, train and coach Sales Managers.
• Support Product Specialist retention in your region through proper hiring practices, ongoing training, management and feedback.

Qualifications:

• Effective communication, both written and verbal.
• Proven experience in meeting monthly, quarterly and annual goals.
• Strong leadership, management and team building skills.
• Proven ability to develop and implement successful sales strategies.
• Strong sense of responsibility around team results.
• Strong work ethic with a can-do attitude.
• Ability to learn, use and adapt to new software quickly.
• Excellent project management skills, with a focus on results.
• Ability to adapt to changing market conditions and customer needs.

• Excellent interpersonal and customer service skills with a dedication to exceptional service.
• Ability to multi-task, with strong organizational, attention to detail and time management skills.
• Strong analytical and problem-solving skills

Skills:

The required skills for this role include strong leadership and communication abilities, which are essential for guiding the sales team and fostering a collaborative environment. Analytical skills are crucial for interpreting sales data and market trends, enabling the Regional Director to make informed decisions. Negotiation and relationship-building skills will be utilized daily to secure deals and maintain client satisfaction. Additionally, proficiency in CRM software will aid in tracking sales performance and managing customer interactions effectively. Preferred skills, such as strategic thinking and industry knowledge, will enhance the candidate's ability to develop innovative sales strategies and adapt to market changes.

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