IT Support Level 1 Specialist - Hudson Tunnel Project

Why a Great Opportunity

Great Benefits - 

Quick 3 step interview process

Job Description

CANDIDATE CAN BE LOCATED ANYWHERE IN THE US - TOTALLY REMOTE POSITION

We are working with a global leader in law, tax, compliance, government, and media solutions. They sell complex software solutions to the legal, government and large corporations to help them reinvent how they work. This company helps professionals advance their businesses and gain competitive advantage. They combine industry expertise with innovative technology to deliver critical information to decision makers. Through this technology and information, they empower their customers to act with confidence in a complex world. 

We are looking for a Service Implementation Executive who will be responsible for presenting, selling, and quoting Cloud implementation services created by legal experts for legal professionals.

This service will lower IT and infrastructure costs, meet security requirements and provide scalability.

About the Role

In this opportunity as the Services Sales Executive you will:

• Work shoulder-to-shoulder with Sellers and Pre-Sellers on every deal cycle Lead/assist with project scoping exercises.
• Ensure a thorough scoping is completed to develop a comprehensive SOW, with a goal to deliver accurate, predictable, initial scoping and in clear customer expectations.
• Help establish a best-in-class client experience with an emphasis on a guiding customer decision making and competitive differentiation
• Educate the sellers on new services offerings or changes in existing packages
• Produce an initial SOW estimate for Services and iterate the estimate throughout the sales process
• Develop a deep understanding of the Services product offerings, customer needs and competitive landscape
• Continuously evolve the message in tandem with Services team direction
• Facilitate additional Services SMEs into customer conversations/scoping process as needed
• Act as main liaison between Sales and Services.
• Maintain strong bidirectional feedback with Services team Provide regular reporting of pipeline and forecast using Salesforce and other tools
• Exceed monthly quota targets while developing and building a strong customer base

Qualifications

Qualifications

• A Bachelor’s degree or equivalent experience in sales
• Minimum 7+ years’ experience in implementation experience and /or professional services leadership
• Ability to thrive in a fast paced and high growth business environment
• Experience partnering with Sales and be the SME to handle all post sales implementation
• Excellent communication skills
• Commitment to people: professional, courteous, respectful and friendly
• Occasional customer/internal travel 10-20%