Commercial Property Manager

Job Description

Job Description

Office Commercial Property Manager

Job Title: Office Commercial Property Manager
Department: Property Management
Reports To: Regional Property Manager / Director of Property Management

Position Summary

The Office Commercial Property Manager is responsible for the overall management, operations, and financial performance of a portfolio of commercial office properties. This role ensures properties are maintained to a high standard, tenants receive exceptional service, budgets are achieved, and vendor relationships are effectively managed while maximizing asset value and occupancy.

Key Responsibilities

• Manage the day-to-day operations of assigned commercial office properties.
• Serve as the primary point of contact for tenants and respond promptly to inquiries and service requests.
• Build and maintain positive tenant relationships to promote satisfaction and retention.
• Prepare and manage annual operating budgets and monitor expenses.
• Review financial reports, approve invoices, and ensure accurate coding of expenses.
• Coordinate maintenance, repairs, and capital improvement projects.
• Oversee janitorial, landscaping, security, HVAC, and other contracted services.
• Conduct regular property inspections to ensure buildings are clean, safe, and well maintained.
• Ensure compliance with lease agreements, company policies, and local, state, and federal regulations.
• Coordinate tenant move-ins, move-outs, and office renovations.
• Work closely with leasing teams to support tenant retention and occupancy goals.
• Obtain competitive bids, negotiate contracts, and manage vendor performance.
• Monitor preventative maintenance programs and building systems.
• Respond to emergencies and coordinate after-hours support as needed.
• Prepare management reports, operating summaries, and ownership reports.
• Assist with annual reconciliations, CAM recoveries, and budget planning.
• Ensure compliance with OSHA and other applicable safety regulations.

Qualifications

• Bachelor's degree in Business Administration, Real Estate, Property Management, or a related field preferred.
• 3–5+ years of commercial property management experience, preferably with office properties.
• Knowledge of commercial leases, property operations, budgeting, and financial reporting.
• Experience managing vendors and service contracts.
• Strong understanding of building systems including HVAC, electrical, plumbing, and life safety systems.
• Proficiency in Microsoft Office Suite and property management software (such as Yardi, MRI, Building Engines, or Angus).
• Professional certifications such as CPM or RPA are a plus.

Skills & Competencies

• Excellent communication and interpersonal skills
• Strong customer service orientation
• Financial and budgeting expertise
• Organization and time management
• Problem-solving and decision-making abilities
• Contract negotiation and vendor management
• Attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Leadership and team collaboration

Physical Requirements

• Ability to walk properties and inspect building conditions.
• Occasionally lift up to 25 pounds.
• Ability to respond to emergency situations outside normal business hours when necessary.

Working Conditions

• Primarily office-based with frequent property inspections.
• Regular interaction with tenants, contractors, vendors, and ownership representatives.
• Occasional evening or weekend work for emergencies or special projects.

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