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Intake Specialist, Client Advocacy

$45k - $55k

Michigan Auto Law

Every day, people who have just been through the worst moment of their lives call Michigan Auto Law looking for someone to tell them what to do next. How we answer that call determines whether they hire us or hang up and call a competitor instead.

We're looking for someone who can own that moment. Not a script reader. Not an order taker. Someone genuinely warm who can sit with a person in crisis, earn their trust in the first two minutes, and confidently guide them toward the decision that's actually best for them: hiring us, today, before they make a mistake that costs them their case.

The customer service instincts matter here, but they're in service of something bigger: helping someone make the right call, quickly, when it counts most. If you've spent your career persuading people, building trust fast, and helping them act decisively instead of stalling, we want to talk to you.

Vacancy posted 5 days ago
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