Administrative Specialist II

This position focuses on a variety of customer service, program, and support functions at the University of Idaho Coeur d’Alene ( UICDA ). The incumbent is the front-line representative and serves as a member of UICDA . The incumbent supports the UICDA team and provides information to the public, employers, alumni, current and prospective students, and faculty/staff. Position Overview The position provides a wide range of operational support to visitors, students and employees, navigating a variety of administrative processes, procedures and cyclical calendars of activities critical to the operation of the unit within the broader university. The primary responsibility is to serve as administrative process expert and coordinator. The position may serve as first point of contact for the department while also performing administrative functions such as researching information and solving problems for faculty, staff and students, and providing program and/or event assistance. Duties may include: Compose, proofread, edit and distribute a variety of business documents and routine reports Maintain schedules and event calendars Coordinate logistics for regular travel and meetings Collect and organize data, enter information into various electronic systems in accordance with university or department procedure to ensure accuracy and compliance, validate information and resolve conflicts in data Review internal operating procedures and practices to determine whether improvements can be made in areas such as workflow and records management Greet office visitors and respond to incoming calls and email correspondence. Provide information about office services and processes, redirect inquiries to appropriate offices/individuals One year performing office support functions such as document or records management, composing or editing and formatting business documents, reception and/or customer service Using computer software and applications for word processing, spreadsheets, email and internet research Balancing a workload of assigned tasks to meet multiple deadlines Required Education High School Diploma or equivalent Required Other None Additional Preferred Associate’s or Bachelor’s degree, Bachelor’s preferred Two years of administrative experience; independently solving problems/performing liaison activities in a work setting; coordinating activities requiring complex arrangements; developing and summarizing material for reports on a frequent or recurring basis; providing office support functions; composing a variety of business documents; researching, compiling, and summarizing data for reports Experience working in customer service environment Ability to work cooperatively with on- and off- campus organizations Handling multiple projects simultaneously and respond to the needs of staff and clientele Knowledge of University of Idaho policies and procedures Experience working independently, with minimal supervision Editing and writing business correspondence using proper grammar and punctuation as demonstrated in application materials Experience using computer information systems that manage an organization’s finances, business processes and/or records Using computers for word processing, email, internet searches, data organization and records management Experience collecting and compiling data Experience with database management Knowledge of Banner Physical Requirements & Working Conditions None Degree Requirement Posting Information FLSA Status FLSA Status Non-Exempt Employee Category Employee Category Classified Pay Range Pay Range $18.79 per hour or higher depending on education and experience Type of Appointment Fiscal Year FTE 0.65 Full Time/Part Time Full Time/Part Time Part Time Funding A visa sponsorship is available for the position listed in this vacancy. A visa sponsorship is available for the position listed in this vacancy. No Posting Date 07/28/2026 Closing Date Open Until Filled Yes Special Instructions to Applicants Applications received by August 11, 2026 will receive first consideration. Applicants who are selected as final possible candidates must be able to pass a criminal background check. EEO Statement The University of Idaho is an equal employment opportunity employer, including veterans and individuals with disabilities. Required Documents Resume/CV Cover Letter/Letter of Application List of References Optional Documents Supplemental Questions Required fields are indicated with an asterisk (*). * How did you hear about this employment opportunity? Academic Careers Association of Public and Land Grant Universities (APLU) Chronicle Facebook HigherEd/Academic Impressions Higher Ed Jobs Idaho Department of Labor/Job Service including Job Central or Idaho Works (Idahoworks.gov) Indeed.com Inside Higher Ed LinkedIn Newspaper Other Venue Professional Listservs (Ex: NACUBO, AAAE, ISMC, etc.) University of Idaho Website University of Idaho Daily Register University of Idaho Employee Word of Mouth Militaryjob.com DSPSjobs.com Higher Education Recruitment Consortium (HERC) * Were you referred to this employment opportunity by a current University of Idaho employee? If so, please provide their name and department. (Open Ended Question) #J-18808-Ljbffr