Operations Coordinator

Operations Coordinator Department: School Operations Reports to: School Leader Location: KIPP Bridge Academy, Oakland Type: Full-time FLSA Status: Non-exempt Schedule: School year About KIPP NorCal We are a thriving nonprofit network of 23 free, public charter schools open to all students. At KIPP, we believe all children should grow up free to create the future they want for themselves and that schools can and should be a critical factor in making that vision a reality. Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world. Our student community consists of nearly 7,000 elementary, middle, and high school students in East Palo Alto, Oakland, San Francisco, San Lorenzo, San José, Redwood City, and Stockton. 81% qualify for free or reduced price lunch, 34% are multilingual learners, and 12% have special needs. We strive to cultivate a representative team of teachers and leaders that reflects our students’ diversity. Role Overview The Operations Coordinator supports a safe, orderly, and joyful environment at KIPP Bridge Academy by executing consistent student culture and campus operations routines throughout the school day. Reporting to the School Leader, this role maintains a visible presence across campus, builds positive relationships with students, and supports systems that keep students safe, engaged, and in the appropriate learning environment. In this role, you execute assigned tasks with quality and on time, working within a scope set by others. You decide how to approach your work and escalate anything outside it. Core Responsibilities Student Culture, Supervision & Safety Executes established supervision and student culture routines across hallways, bathrooms, common areas, and other high-traffic spaces so students experience a safe, orderly, and welcoming campus. Supports consistent schoolwide behavioral expectations through respectful redirection, age-appropriate de-escalation, and positive relationship-building so students understand and meet community expectations. Escalates significant, recurring, or higher-risk student behavior and safety concerns according to established school protocols so appropriate leaders can respond promptly. Maintains consistent implementation of established student safety, crisis response, and behavior protocols within the scope of the role. Student Movement, Attendance & Engagement Executes established transition and student movement routines during class changes, arrival, dismissal, lunch, and other school activities so students reach assigned locations safely and efficiently. Maintains the school's student pass and movement systems so students outside instructional spaces are appropriately accounted for throughout the school day. Tracks patterns of tardiness, class avoidance, extended time outside classrooms, wandering, or pass misuse so school leaders have timely information to address recurring concerns. Supports attendance and re-engagement systems, including assigned campus sweeps and student-location checks so students return to and remain engaged in instructional spaces. Arrival, Dismissal & Lunch Operations Executes assigned arrival, dismissal, and lunch procedures so students move safely and school routines remain predictable and efficient. Supports lunch supervision and student expectations for movement, use of space, cleanliness, and behavior so non-instructional periods remain safe and welcoming. Escalates significant conflicts, safety concerns, and operational breakdowns according to established protocols so school leaders can intervene when needed. Campus Operations & Systems Completes regular campus-readiness checks of common areas, student spaces, signage, supplies, and assigned safety-related needs so the campus is prepared for students and staff. Maintains accurate records and systems for assigned inventory, equipment, supplies, and student-facing materials so operational resources remain organized and available. Tracks recurring operational gaps or breakdowns and communicates them to school leadership so the team can determine appropriate improvements. Supports implementation of established and new campus routines so operational expectations are applied consistently across the school. Student & Family Community Supports a positive school climate by building trusting relationships with students while maintaining clear adult boundaries and consistent expectations. Executes student recognition and relationship-building practices so students experience encouragement, accountability, and connection to the school community. Supports student culture activities, assemblies, community events, and other schoolwide programming so students and families experience a welcoming and connected school community. Maintains respectful, culturally responsive, and age-appropriate communication with students, families, and staff so community members feel known, safe, and respected. Other duties as assigned. KIPP Leadership Competencies These competencies describe the core leadership behaviors expected at this level—they guide how we hire, develop, and grow our people at KIPP NorCal. Lead Self: You seek feedback, reflect on your strengths and growth areas, and build the job‑specific skills needed to do your work well. Lead People: You lead with integrity, follow through on commitments, and collaborate openly—contributing to team purpose and bringing others along. Lead Results: You manage your workload, meet deadlines, solve routine problems, and escalates thoughtfully when something is beyond your scope. Required Qualifications No previous professional experience required. High school diploma or equivalent preferred. Strong interpersonal skills and ability to build trusting relationships with middle school students while maintaining clear boundaries and consistent expectations. Ability to calmly redirect student behavior, use age‑appropriate de‑escalation strategies, and recognize when a situation should be escalated to school leadership. Strong organization and attention to detail, with the ability to follow established systems and manage multiple responsibilities in a fast‑paced school environment. Ability to communicate clearly and respectfully with students, families, and staff and collaborate effectively as part of a school team. Ability to identify and communicate operational or student‑support concerns while exercising sound judgment within an established scope. Ability to learn and effectively use technology and school-based systems. Unwavering commitment to KIPP Public Schools Northern California's mission and values. Preferred Qualifications Experience working or volunteering with middle school‑aged students or in a school, youth development, community, or similarly student‑facing environment. Role Details Work Setting: School‑facing; primarily onsite at KIPP Bridge Academy. Travel Expectation: Primarily school‑based; no regular inter‑site travel expected. Driver’s License: Not required. Physical Demands: Ability to navigate school campuses and move regularly between classrooms, hallways, common areas, and outdoor spaces; use technology; and occasionally lift or carry materials up to 20 lbs. Mental Demands: Ability to manage competing priorities, work effectively amid frequent interruptions, maintain attention and situational awareness for sustained periods, respond calmly to student needs, and exercise judgment within established protocols. Environmental: Primarily school‑based environment subject to frequent movement, interruptions, and interaction with students, staff, and families throughout the school day. KIPP Northern California is committed to providing reasonable accommodations for qualified individuals with disabilities to perform the essential functions of this position. Compensation KIPP Northern California is dedicated to you and your family's well‑being! We offer a competitive salary as well as a comprehensive benefits package. Benefits include medical, dental, vision coverage, paid time off, retirement plan with employer contribution, and commuter benefits. We benchmark annually against comparably sized nonprofit organizations in the regions where we operate to offer competitive compensation. The hourly rate for this position is $22.12–$26.27 per hour. #J-18808-Ljbffr Kipp-Schools