Administrative and Operations Coordinator

Administrative/Operations CoordinatorWorking under the direction of local management, the position provides support and programmatic assistance to meet SEIU's Together We Rise goals, and to support the transformation of our Local. This position is responsible for senior level administrative work in support of various programs and overall organizational needs. This position is a senior administrative level confidential position providing confidential support to local management and may be assigned special projects by management staff, including organizing various components needed to initiate, run and conclude projects. In addition, this position may lead/direct clerical staff in various Local 1021 offices.Primary Responsibilities and Duties:The Administrative/Operations Coordinator's primary responsibility is to provide administrative and operational support to achieve our Vision for Power. The Administrative/Operations Coordinator duties listed below are representative of the position:Member SupportProvide administrative and technical assistance to union officers, union leaders and senior staff in support of the Local's missionPrepare presentation materialsServe as administrative support for designated committees and workgroupsPrepare correspondence, forms, newsletters, flyers and reports to assist in maintaining regular and effective communication with workers in assigned jurisdictionsWork with union leadership to ensure effective meetings, sound fiscal practices, and good internal communicationArrange staff travel and provide logistical supportPerform backup function for other administrative staff during vacation or other absencesTechnical Knowledge:Responsible for proficiently using, educating, providing technical support to staff, and assisting on the adoption of the Local's technology platformsAccurately review, enter and audit data into Unionware for tracking membership, contract management, grievances and organizing campaignsPerform specialized, technical duties required to support the specific responsibilities of the supervisor assignedLeadership:Cultivate a learning culture by coaching and mentoring assigned staff to increase capacityIdentify and promote new processes or procedures for working more efficiently and effectivelyGeneral Operations:Provide day-to-day general administrative support to union leadershipScreen telephone calls and respond to routine and moderately complex inquiries to support Field and Program staffSupport purchasing for the office, meetings, and retreatsSupport scheduling for all aspects of the recruiting process, including initial interviews, in-person interviews and reference checksPrepare interview materials and provide onsite coordination during interviewsAssist in the coordination and participation in labor union activities such as encouraging non-members to become members by assisting with new member sign up and COPE campaignsManage assigned facility responsibilities, such as vendor relations, document and advise on needs for equipment repairs, and monitor and manage facilities security systemsPerform other duties as assignedMinimum Qualifications and Special Skills:Bachelor's degree or High School diploma with equivalent experienceMinimum of three (3) years of administrative experienceFamiliarity with a multi-office, organizational environmentProficient in Microsoft Excel and Microsoft Office SuiteExcellent English grammar and spelling skillsAccurate typing skills over 65 words a minuteOutstanding data entry skillsMust be accurate, timely, detail oriented, and maintain a degree of confidentialityAbility to be an organizational leader and develop staff. Set a strong example for work expectations and organizational commitmentExcellent punctuality and attendanceStrong project management skills, organizational, prioritization and follow through skills; ability to manage large volume of electronic data and paperwork in an organized, detailed and accurate mannerHighly motivated and able to adapt to a fast-paced work environmentExcellent interpersonal and communication skillsMust be cordial and have a great deal of ethics, integrity, and high regard to confidentiality.Ability to work independently under general directives and as part of a team.Requires the exercise of independent judgment and discretionStrong attention to detailAbility to interact professionally with culturally and linguistically diverse staffCore Competencies: The following competencies have been identified as critical for success in the role and will be referred to during the selection processCommitment to helping our members' current and future needs. Always providing prompt and courteous serviceWillingly shares expertise and important or relevant information with team membersClearly conveys information and ideas to individuals and groups through a variety of communication methodsContinually seeks to improve work processes. Demonstrates the ability to use systems and technology to improve ways of workingStrives for excellence and efficiencyAbility to adjust priorities. Approaches change positively and adjusts behaviors accordingly.Driving Requirements:Must possess a valid California driver's license; pass a DMV check, and have a good driving recordHave auto insurance that covers business driving (minimum of $100,000 per person/$300,000 per incident bodily injury liability/$50,000 property coverage), and must possess an automobile for business use.Salary and Benefits: The current salary range is $45.54 - 50.96 and is based on qualifications and experience. SEIU Local 1021 offers a competitive and comprehensive benefits package. Including fully employer-paid family health coverage (including domestic partners), life insurance, a defined-benefit pension plan, 401(k) plan, and generous paid leave time. This position is represented by the Communications Workers of America (CWA).To apply: Visit our online Career Center to apply ( You must include a detailed resume, cover letter indicating the position you are applying for, and the names, and phone numbers of three (3) references. This position is open until filled; however, the posting/acceptance of applications may close at any time. No phone calls, pleaseHiring: We are committed to hiring staff who reflect our membership and model the unity and equity that we seek to create in our country. For example, women, LGBTQI, people of color, and immigrants are strongly encouraged to apply.Equal Opportunity Employer: SEIU Local 1021 is an equal opportunity employer and encourages applications from qualified candidates of all races, ethnicities, ages, sexes, sexual orientations, marital statuses, religions, or who have a disability. Local 1021 is committed to ensuring fair treatment of applicants and employees and actively enforces policies against discrimination and sexual harassment.