Account Coordinator

Account Coordinator

Alternative Management has more than 35 years' experience as an association management company, providing management and administrative support to trade associations and professional non-profit organizations. Led by founder Katrina Bruce, the team at Alternative Management is composed of experienced professionals with a host of diverse skills and expertise. With a focus on the unique missions of their clients, this versatile team builds relationships while offering an extensive list of services and support to the leadership teams of non-profit associations.

Our mission is to assist volunteer leaders and members in accomplishing the goals of their association, to do so in a timely manner, and with a positive attitude. Alternative Management is a company with a record of long-term success who values the relationships they have built.

Job Description

Account Coordinator

General scope of responsibilities will include, but are not limited to:

• Coordinating and arranging committee meetings, preparing the agendas for the meetings, reserving facilities, sending reminders, taking notes and preparing reports and action items.
• Preparing and scheduling email blasts for member alerts, newsletters and to promote events.
• Responding to inquiries about client membership and events.
• Processing membership applications and updating membership databases.
• Preparing registration reports for onsite registration.
• Registering for events such as annual galas, golf tournaments, monthly breakfast and lunch programs, and routine mixers.
• Correspondence with clients to obtain attendee names for events.
• Transporting registration materials to event venue, organizing, and handling onsite registration.
• Preparing reconciliation reports for event attendance.
• Other administrative duties assigned, such as filing, photocopying, and collating, running errands, and reception when needed.

Skills Required

• Microsoft Excel intermediate level
• Microsoft Word intermediate level
• Creating and formatting Word merge documents
• Microsoft Outlook
• Ability to learn Wild Apricot database and event management systems.
• Ability to prioritize and manage multiple tasks throughout the day.
• Ability to clearly communicate through email and verbal communication.
• Ability to lift and carry up to 50 lbs, transport materials to / from events in own vehicle.
• Demonstrates accuracy and thoroughness.

Hours

• Standard work schedule is 8:00 am 5:00 pm Monday through Friday with 1-hour lunch break. Event times vary throughout the year.
• Expected to work as necessary for event preparation in the days leading to an event, including after 5:00 pm. Overtime compensation will be approved if an early out is not available in a given week.
• Breakfast meetings require onsite attendance at 6:15 am.
• Mixers may have end time as late as 8:00 pm
• Annual Awards and Holiday dinner programs may be on a Friday or Saturday evening, until 10pm.
• Golf Tournament hours start at 6:00 am.

Compensation

This position offers compensation starting at $20-22/hr, provides 100% of the employee premium for health insurance, paid holidays, and generous PTO benefits.