Benefits Administrator

About Self‑Help Self‑Help began in 1980 focused on economic inequality in underserved communities. We are committed to creating and protecting ownership and economic opportunity, providing fair and affordable loans, and partnering with lawmakers and communities to foster economic justice. Job Overview We are seeking a Benefits Administrator for our Durham, NC team. In this role, you will play a pivotal part in delivering exceptional benefits, ensuring compliance, and supporting employees so they can thrive in a mission‑driven environment. Responsibilities Administer and maintain employee benefit programs for assigned populations, including multi‑state groups. Partner with vendors and internal stakeholders to provide retirement plan services such as conversion, annual reviews, and 401(k) plan administration. Coordinate employee enrollment meetings and develop engaging benefits communications and educational materials. Maintain accurate benefit records, reconcile deductions and invoices, and prepare reports for stakeholders. Lead or support benefits projects, HRIS initiatives, and process improvements. Monitor and interpret federal and state regulations (ACA, retirement plan requirements) to ensure ongoing compliance. Coordinate compliance filings and ensure timely data collection and submission. Participate in strategic benefits planning and contribute to the design and enhancement of benefit offerings. Perform other duties and special projects as assigned. Qualifications Bachelor’s degree in a related field and at least five years of progressive benefits administration experience, or equivalent education and experience. Experience with HRIS platforms; Workday experience is preferred. Experience supporting retirement plan administration. Proven project leadership and cross‑team collaboration skills. Strong knowledge of benefits laws, regulations, and industry best practices. Excellent written and verbal communication skills. Customer‑focused mindset with a track record of outstanding employee support. Exceptional organizational, analytical, and problem‑solving abilities. Proficiency with Microsoft Office (Word, Excel, PowerPoint). PHR and/or CEBS certification is preferred. Willingness to travel occasionally and work additional hours when needed. Core Values Mission Before Self Service With Excellence Embracing & Promoting Change Results Not Credit Diversity as a Strength Financial Sustainability for Mission Impact Benefits and Compensation Compensation Range: $63,200 – $94,800. Competitive nonprofit remuneration based on experience, with a generous benefits package. Equal Employment Opportunity Statement Self‑Help is an equal‑opportunity employer and encourages applications from people of all backgrounds, including disability, veteran, and all protected classes. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Self-Help Services Corp