Executive Assistant (Job ID: IOHMST8)

Are you a highly organized, proactive, and confident Executive Assistant who can communicate effortlessly in English? This could be the opportunity for you! The selected candidate will be speaking strictly in English during their whole shift. Job Title: Executive Assistant Job ID: IOHMST8 Location: Mexico Job Status: Full Time Work Schedule: Monday to Friday, flexible within 8am to 5pm (EST) Target Start Date: ASAP Our client is a successful, profitable, and fast-growing home services company based in Maryland, USA. Having been in business for 9 years , they pride themselves on providing quality service. As the company continues to grow, the founder is currently the primary bottleneck for client-facing interactions. They are looking for a proactive, sharp, and highly organized Executive Assistant who can step in, streamline operations, and take ownership of important administrative and billing workflows. We are seeking an Executive Assistant who is a master of organization and brings assertive yet professional communication to the role. Your number one priority will be taking over invoice collection and past-due payment follow-ups to help fix current cash flow bottlenecks. You will also provide critical administrative support, coordinate website updates, and serve as a vital backup for customer phone calls. If you're someone who takes initiative, stays organized, communicates confidently, and can take ownership of important tasks, we'd love to hear from you! 1. Financial Admin & Collections — TOP PRIORITY Follow up on past-due invoices and outstanding collections. Track and systematically manage aging accounts receivable (10-day and 30-day billing cycles). Request, collect, and organize missing client documentation (W-9s, 1099s, etc.). 2. Operations & Phone Coverage Provide seamless phone coverage and handle customer service inquiries. Assist with dispatch coordination and scheduling adjustments for field technicians. Process incoming web forms, lead inquiries, and general email correspondence. 3. Website Coordination & General Admin Act as the liaison between the business owner and the website developer to ensure updates, tweaks, and changes are executed accurately. Handle daily administrative tasks to free up the business owner’s time. Flawless, near-native English fluency is critical. You must be entirely comfortable speaking with American clients over the phone regarding sensitive financial/billing matters. A fast learner who easily navigates multiple software platforms, scheduling tools, and CRM systems. Comfortable making outbound collections calls while maintaining excellent customer relations and upholding company culture. Facebook and Social Media Savviness is beneficial. If you're an organized, proactive, confident Executive Assistant looking for a full-time opportunity with a successful and growing home services company, we'd love to hear from you. #J-18808-Ljbffr InsideOut