Area Manager

Area Manager

At Elite Wireless, we believe great leaders create exceptional teams—and exceptional teams deliver outstanding customer experiences. As an Area Manager, you'll lead multiple retail locations by developing Store Managers, driving sales performance, coaching talent, and ensuring operational excellence across your market.

This is more than a multi-store management role, it's an opportunity to make a lasting impact on people, performance, and business growth. If you're an experienced retail leader who enjoys coaching others, solving challenges, and celebrating team success, we'd love to meet you.

Why You'll Love Working Here

• Competitive compensation including uncapped weekly and hourly commission plus car stipend
• Weekly pay and awesome benefits including Paid Time Off, Medical, Dental and 401K
• Opportunity to influence multiple stores and develop future leaders
• Recognition programs and performance incentives
• Collaborative leadership team focused on continuous improvement

What You'll Do

As an Area Manager, you'll oversee multiple retail locations while partnering with Store Managers to build high-performing teams, increase sales, and deliver exceptional customer experiences.

Lead Sales & Business Growth

• Drive sales performance across multiple retail locations by coaching Store Managers and their teams to achieve and exceed sales goals.
• Analyze sales trends, KPIs, and business reports to identify opportunities and implement strategies that improve results.
• Visit stores regularly to coach in real time, model effective selling behaviors, and support business needs.
• Ensure every location delivers outstanding customer service while meeting company performance standards.
• Partner with Store Managers to create action plans that improve productivity, profitability, and customer satisfaction.

Develop High-Performing Leaders

• Ensure each store remains appropriately staffed to support business needs through proactively recruitment and development of Store Managers and customer-focused team members.
• Coach leaders through regular one-on-one meetings, store visits, and performance discussions.
• Identify high-potential employees and prepare them for future leadership opportunities.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Recognize achievements while providing constructive coaching that helps individuals grow.

Train & Inspire Teams

• Ensure all new hires successfully complete onboarding, Cricket training, certifications, and required company training.
• Deliver engaging training sessions focused on sales techniques, product knowledge, customer experience, and leadership development.
• Support Store Managers in building confident, knowledgeable, and customer-focused teams.
• Share best practices across stores to improve consistency and performance.

Drive Operational Excellence

• Ensure stores operate efficiently while maintaining compliance with company policies, carrier standards, and operational procedures.
• Monitor staffing levels and partner with Store Managers to build schedules that support business needs.
• Provide store coverage and operational support when necessary.
• Ensure stores maintain exceptional visual merchandising, inventory accuracy, and operational readiness.
• Partner with senior leadership to successfully execute new products, promotions, and company initiatives.

Build a Winning Culture

• Create an environment where employees feel valued, supported, and motivated to succeed.
• Inspire teams through positive leadership, recognition, and open communication.
• Promote accountability while celebrating individual and team accomplishments.
• Lead by example with integrity, professionalism, and a customer-first mindset.

What Makes You a Great Fit

We're looking for leaders who:

• Have a passion for coaching and developing people
• Inspire teams to achieve ambitious goals
• Thrive in a fast-paced, results-driven environment
• Use data to make informed business decisions
• Communicate effectively and build strong relationships
• Lead with integrity, accountability, and a positive attitude
• Enjoy spending time in stores supporting their teams

Qualifications

• High school diploma or equivalent required (college degree preferred)
• Three or more years of multi-unit retail management or equivalent leadership experience
• Proven track record of leading high-performing retail teams and achieving sales goals
• Strong coaching, leadership, and performance management skills
• Excellent communication, organizational, and problem-solving abilities
• Comfortable analyzing sales reports and business metrics
• Valid driver's license and reliable transportation with the ability to travel regularly between assigned store locations
• Flexible availability, including evenings, weekends, and occasional holidays, as business needs require

If you're looking for an opportunity to lead multiple successful teams, develop future leaders, and play a key role in the growth of a dynamic wireless retailer, we'd love to hear from you. Apply today and help shape the future of Elite Wireless.