Strategic Sales Account Manager (Aerospace, Semiconductors, Electronics)

Job Description

Position Description:

The Strategic Account Manager leads enterprise growth across assigned strategic customers by building senior-level relationships, developing enterprise account strategies, identifying growth opportunities, and aligning company resources around shared customer priorities. Strategic customers may span multiple facilities, business units, geographies, and routes to market, requiring coordinated parent-level leadership rather than independent site-by-site selling. The Strategic Account Manager owns the strategic parent relationship and enterprise growth plan while partnering with Territory Sales Managers and distributor partners on ship-to execution. Success is measured by expanding relationships, increasing share of wallet, developing new applications and locations, and creating sustainable long-term value for both the customer and organization.

Responsibilities:

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• Develop and execute enterprise account plans that deliver sustainable revenue and gross profit growth across assigned strategic customers
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• Own the parent-level customer strategy and build relationships with executive leaders, corporate functions, engineering, operations, procurement, supply chain, and other influential stakeholders
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• Develop a deep understanding of each strategic customer’s business model, operations, priorities, investment plans, challenges, competitive environment, and growth strategy
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• Map customer locations, business units, buying centers, key contacts, existing organization relationships, whitespace, competitive positions, and major opportunities
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• Use enterprise relationships and customer insight to identify new facilities, contacts, applications, and opportunities and create top-down access for the broader commercial team
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• Coordinate with Territory Sales Managers and partner representatives on ship-to opportunities while maintaining alignment with the enterprise account strategy
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• Define the appropriate direct and indirect route-to-market strategy for strategic opportunities in partnership with Channel Sales and Commercial Leadership
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• Lead major, multi-site, or complex opportunity pursuits and coordinate internal resources across Sales, Design Services, Engineering, Operations, Customer Service, Marketing, Product Management, Finance, and Revenue Operations
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• Conduct regular internal account reviews and customer business reviews to assess performance, strengthen relationships, address issues, and align on future priorities
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• Develop customer-specific value propositions and business cases that connect company capabilities to measurable customer outcomes.• Identify risks to existing business, competitive threats, organizational changes, and execution gaps and develop proactive plans to protect and expand the relationship
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• Maintain a healthy pipeline of enterprise opportunities and accurate account, contact, opportunity, activity, and forecast information in Salesforce
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• Share customer and market insights that improve product, service, commercial, and operational decisions across organization
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• Use sound commercial judgment to balance customer needs, profitability, channel considerations, and long-term strategic value
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• Demonstrate ownership, executive presence, accountability, and disciplined follow-through across complex customer relationships
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Required Qualifications:

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• 5+ years of progressive experience in strategic account management, national or enterprise accounts, business development, outside sales, or a related B2B commercial role
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• Demonstrated success managing and growing large, complex, multi-location customer relationships
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• Experience developing relationships across executive, engineering, operations, procurement, supply chain, and other customer functions
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• Strong strategic and consultative selling capabilities with the ability to identify enterprise-level growth opportunities beyond individual transactions
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• Strong business and financial acumen, including understanding of revenue, gross profit, pricing, account economics, and customer value
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• Ability to understand industrial, manufacturing, or technical applications and translate customer needs into commercial opportunities
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• Strong negotiation, influencing, presentation, and executive communication skills
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• Ability to lead cross-functional teams and coordinate resources without direct authority
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• Experience using CRM systems to manage account plans, contacts, opportunities, pipeline, and forecasts
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• Ability to manage multiple complex accounts and priorities and travel regularly to customer locations
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Preferred Qualifications:

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• Bachelor’s degree in Business, Engineering, Marketing, Manufacturing, or a related field
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• Experience in industrial manufacturing, automation, engineered products, material handling, distribution, or technical B2B sales
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• Experience managing enterprise relationships that buy through multiple facilities and both direct and indirect channels
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• Experience building formal strategic account plans and leading executive business reviews
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