Senior Solution Engineer - Remote US South West

Remote: Southwest US

About Neo4j
Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.

At Neo4j, we’re proud to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA get to Mars two years earlier, broke the Panama Papers for the ICIJ, and are helping Transport for London to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart.

Neo4j experienced rapid growth this year as organizations looking to deploy generative AI (GenAI) recognized graph databases as essential for improving its accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j’s cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more atneo4j.com and follow us on LinkedIn.

Our Vision
At Neo4j, we have always strived to help the world make sense of data.

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

At Neo4j, our Solution Engineers are pivotal to our company’s success. As a member of our regional go‑to‑market team, you will partner with our sales executives, working closely with clients to showcase how the Neo4j Graph Intelligence Platform addresses their critical business needs. Neo4j Solution Engineers play a central, hands‑on role as clients consider and evaluate Neo4j technology, and support customers in an advisory capacity throughout their journey to value realization. SE’s work with organizations across industries such as Financial Services, Telecommunications, Technology and Life Sciences understand the business and technical value of representing data using Neo4j graph database and analytics technology. You will grow as a thought leader in graphs and solve our customers’ high‑value problems beyond traditional data solutions.

What Success Looks Like

Developing and honing subject matter expertise to effectively discern and understand the true needs of our customers, present technology solutions that target those needs, and all in all, demonstrate thought leadership and the value of Neo4j through platform and use case demonstrations, solution architecting, workshops, and conferences.

Meeting and exceeding regional revenue goals, as a result of helping Sales to qualify and validate opportunities from a technical perspective and accelerate the sales cycle and adoption of Neo4j.

Collaborating effectively with Sales, Professional Services, Partners, Product Management, etc to deliver continuous value to customers and ensure a seamless customer experience as they embark on the graph journey.

What You’ll Do

Confidently articulate the business and technical value of Neo4j to customers and prospects as a key technical advisor and advocate for our products and services

Actively drive and run the technology evaluation stage of the sales cycles.

Work across a number of opportunities in parallel and manage day‑to‑day activities such as opportunity qualification, technical discovery, presentations, platform and use case demonstrations, proof of value, sizing, and documentation of technical decision criteria.

Build and nurture rapport with customer stakeholders at all levels and be the trusted advisor to them to help them understand what they can achieve with Neo4j.

Co‑create reference and solution architectures with our customers, including integrating Neo4j with their existing architecture and applications within a public cloud (AWS, Azure, or GCP) or on‑premise environment.

Stay current on latest Neo4j capabilities, including but not limited to usage and integration with third‑party tools and services.

Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.

Help drive demand through the participation in account‑based marketing events as well as industry‑known conferences and trade shows.

Lead by example and actively foster an environment of teamwork, transparency, creativity, and continuous improvement.

Travel as needed to assist in deal creation and closure, and provide support to your team as required.

What You’ll Bring

5+ years of customer‑facing experience in a similar capacity (Sales/Presales/Solutions Engineer, Solutions Architect, Technical Consultant, etc), ideally in a similar high‑growth, scaling environment.

Experience working with different data technologies in either of the following areas: enterprise data architecture, data analytics, data science or cloud data architecture.

Familiarity with graph data technology is essential. Working knowledge of Neo4j is a strong plus!

Successful track record in designing, developing, and implementing data solutions in the public cloud (AWS, Azure, or GCP) or on‑premise.

Ability to engage and communicate ideas to both technical and non‑technical audiences at all levels through presentations, whiteboarding, and platform demonstrations.

Technical savviness and business acumen to translate technical concepts and patterns into valuable business outcomes.

Passion for learning new technologies (especially graphs!), developing new ways of data modeling, and spearheading change management.

An entrepreneurial mindset, with the ability to prioritize, pivot, and problem‑solve.

The annual on target earnings range for this position based in the United States is listed below. This range is an estimate, and the actual on target earnings may vary based on Neo4j’s compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Neo4j utilizes the full width of the range.

In addition to the range below, US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus. Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence.

Annual On Target Earnings Range

$200,000 - $275,000 USD

Why Join Neo4j?

Raised the biggest funding round in database history ($325M Series F). Backed by world‑class investors like Eurazeo, GV (formerly Google Venturers), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well‑funded database companies in history.

Co‑founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success.

Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform.

A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers.

Neo4j was named as a Visionary in the 2023 Gartner® Magic Quadrant™ for Cloud Database Management Systems among 19 other recognized global DBMS vendors. Neo4j was also ranked as a Strong Performer among 14 top vendors in The Forrester Wave™: Vector Databases, Q3 2024.

Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.

One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career‑defining experience. We look forward to receiving your application.

Neo4j Values
(we)-[:VALUE]->(relationships)

(we)-[:FOCUS ON]->(userSuccess)

(we)-[:THRIVE IN]->(:Culture {type: [‘Open’, ‘Inclusive’])

(we)-[:ASSUME]->(:Intent {direction:’Positive’)

(we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’)

(we)-[:DELIVER_ON]->(ourCommitments)

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