Floor Plan Audit (FPA) Coordinator

What this job involves: As a Floor Plan Audit (FPA) Coordinator at JLL, you will play a vital hands‑on role in ensuring the accuracy and quality of facility space data across our client portfolio. You will conduct systematic floor plan inspections, maintain data integrity across multiple platforms, and identify operational improvement opportunities. You will serve as the key interface between clients, site teams, and operational stakeholders while maintaining compliance with service level agreements and quality standards. What your day-to-day will look like: Perform scheduled floor plan inspections and audits for all JLL-supported sites within your assigned scope, ensuring accuracy and completeness of facility space data Maintain compliance with established KPI and SLA metrics, tracking performance and addressing any variances proactively Submit corrective work orders through appropriate systems for any defects, discrepancies, or maintenance issues identified during floor plan audits Prepare and review daily operational reports for accuracy and completeness prior to submission to management and clients Maintain and update JLL SharePoint sites, Workdocs, Corrigo, and other data management systems with current, accurate information Ensure all required training is scheduled and completed on time to maintain compliance and prevent delinquencies Support compliance efforts for all JLL management audits, operations audits, and client quality reviews Identify and support IFM cost savings targets and operational innovations through process improvements and efficiency recommendations Act as a professional interface with clients, visitors, and guests, maintaining a service-oriented approach and representing JLL's commitment to excellence Required Qualifications: High school diploma or equivalent 2+ years of experience in facilities management, building operations, space planning, or related field Strong attention to detail with the ability to conduct thorough inspections and identify discrepancies in facility data Proficiency with Microsoft Office Suite including Excel, Word, and Outlook for reporting and documentation Experience using work order management systems, facility management software, or similar operational platforms Excellent organizational skills with the ability to manage multiple site locations and prioritize tasks effectively Strong written and verbal communication skills with a customer service orientation Valid driver's license and reliable transportation to travel between client sites within assigned geographic area Preferred Qualifications: Associate's or Bachelor's degree Experience with SharePoint, Corrigo, or other facility management and data management platforms Background in floor plan audits, space measurement, or CAD/architectural drawing review Familiarity with BOMA standards, space measurement methodologies, or facility documentation best practices Knowledge of building systems, construction terminology, and facility infrastructure Experience working in Integrated Facilities Management (IFM) or corporate real estate environments Certification in facilities management (FMP, CFM) or commitment to pursue professional development Track record of conducting systematic floor plan inspections and maintaining data integrity across multiple platforms Experience identifying opportunities for operational improvements and cost savings Background serving as an interface between clients, site teams, and operational stakeholders Experience maintaining compliance with service level agreements and quality standards Ability to prepare and review operational reports for accuracy and completeness Background supporting management audits, operations audits, and client quality reviews Location: Onsite, Seattle, WA Estimated compensation for this position: 65,400.00 - 94,900.00 USD per year Personalized benefits that support personal well‑being and growth: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay JLL is an Equal Opportunity Employer committed to diversity and inclusion. #J-18808-Ljbffr JLL