Lead Customer Service Representative
Iberdrola
Rochester Gas & Elec Corp in Rochester, NY is seeking a Lead Analyst - Field Customer Service to investigate metering and billing concerns requiring field activity. You will research CRM data, and communicate with customers and property owners to resolve issues on site. The role covers Shared Meter, High Bill, Meter Mix-ups, Rate and Revenue investigations, and fraud-related investigations. Strong analytical, communication, and problem solving skills are essential for delivering accurate billing #J-18808-Ljbffr
Vacancy posted 1 day ago
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Rochester, NY24 days ago
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