Account Manager - Commercial Security Systems

General Description The Account Manager is responsible for designing and developing security installation projects in collaboration with the customer to meet their needs. This position is responsible for managing client expectations and managing accounts with assigned customers to achieve project goals and identify potential improvements and expansions of existing systems. The Account Manager defines new business opportunities, project scope, goals and deliverables that support business goals in collaboration with senior management and clients. Job Title Account Manager Home Department Sales Reports to VP of Sales Position Responsibilities and Expectations Designs and develops installation projects in consultation with customers to meet stated and unstated needs. Prepares functional proposals and budgets for new installation projects, including detailed plans showing design, components, and exact locations for installation by technicians and project managers. Develops new sales/business opportunities by identifying customer needs, opportunities for improvements or expansions to existing systems, or technology upgrades, and presenting these to customers. Develops new clients within the area that fit the current Tech Systems business model. Responsible for renewing FOCUS Support Services Agreement. Ensures compliance with annual sales quota and assists Tech Systems in meeting company‑wide sales goals. Minimum Qualifications Education College degree preferred. Must obtain PSP within one (1) year of employment. Must obtain CPP certification to advance. Experience At least three (3) years of prior technical or sales experience in the security systems integration industry or related field. Knowledge, Skills & Competency Excellent computer skills, including in-depth knowledge of Microsoft‑based products (MS Word, Excel, MS Office Suite, Outlook) and the Internet. Knowledge of integration of electronic security systems. Strong knowledge of the security systems sales industry. Goal oriented, results driven. Detail oriented with excellent organizational skills. Strong ability to manage multiple projects simultaneously. Ability to work independently, accurately, and efficiently. Strong time‑management skills, including meeting deadlines. Excellent communication skills, both oral and written, including preparing proposals and delivering presentations. Strong interpersonal skills, enabling effective interaction with Tech Systems staff, customers, and prospective customers, and working within a team. Driver’s License Valid driver’s license required. Clean driving record, satisfactory to Tech Systems’ automobile insurance carrier. Physical Demands and Working Conditions Job duties are performed at multiple locations and require travel to customers; intermittent physical activity (walking, standing, sitting, light lifting) and driving are required. Acknowledgement I hereby acknowledge that I have received a copy of the foregoing Job Description, which sets forth the general duties, responsibilities, and expectations of my position with Tech Systems. I have thoroughly reviewed and understand my Job Description and the duties and expectations of my position. I also acknowledge that, if I have any questions about this Job Description, I may direct them to my immediate supervisor or the Human Resources Manager. #J-18808-Ljbffr Tech Systems Inc. (TSi)