Director of Total Rewards New York, NY

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle‑market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client‑focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com .

The Director of Total Rewards is responsible for designing and delivering the banks total rewards strategy that attracts, motivates and retains talent. The Director of Total Rewards will develop and manage the full spectrum of compensation, benefits, executive awards, and wellbeing ensuring alignment with business strategy, market competitiveness, and our culture and values. This position reports to the Chief Human Resources Officer.

Standard 4-day in-office requirement, 1 day remote (of your choosing)

• Develops and leads the Total Rewards strategy in partnership with the Chief Human Resources Officer
• Ensures programs are market competitive, cost‑effective, equitable, and aligned with business priorities, talent strategy and culture
• Serves as a trusted advisor to the CEO, Board of Directors and senior leadership on executive compensation, pay equity, and total reward trends
• Develops compensation modeling and analyses for budgeting, forecasting and management reporting
• Oversees all compensation programs, including job leveling, total compensation structure, short‑ and long‑term incentives, equity programs, and executive compensation
• Leads the annual compensation review cycle, ensuring fairness, compliance and alignment to performance outcomes
• Partners with the Compensation Committee on executive pay strategy, disclosures and governance best practices
• Directs the design and administration of health and wellness programs, retirement, insurance and leave policies
• Serves as administrator of the 401k plan, which includes addressing the day‑to‑day activities of the plan, including but not limited to 401k committee participation and working with vendors and auditors for 5500 preparation
• Develops and leads a comprehensive wellness agenda that supports physical, social, mental, and financial health, positioning the bank as an employer of choice for high‑performing talent.
• Leads the wellness strategy on physical, social, mental, and financial health
• Ensures compliance with ERISA, ACA, COBRA, FMLA, ADA, HIPPA, and other applicable regulations
• Other duties as assigned.

• Bachelor’s degree in Business, Finance, Human Resources or related discipline.
• 10+ years of relevant compensation and benefit experience within the banking or financial services industry.
• Proven ability to influence at the highest levels of the organization and with the board of directors
• Experience building an overall total rewards program in a regulatory environment
• Experience in a publicly traded organization
• Demonstrated experience leading compensation programs across multiple business lines
• Strong knowledge of compensation practices, governance, wellbeing program design and delivery strategies
• Expertise in managing payroll processes
• Exceptional analytical skills with the ability to interpret complex data for strategic recommendations
• Experience interacting with the CEO, executive level leadership and the Board of Directors
• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem‑solving skills.
• Strong supervisory and leadership skills.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough knowledge of employment‑related laws and regulations in multiple states
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non‑discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.