Kitchen Manager

Qualification Standard:

• 2-3 years of management experience in the restaurant, entertainment or hospitality industry
• High school diploma or equivalent
• Valid driver’s license and reliable transportation
• Responsible alcohol service and food safety certifications as required.
• Kitchen Managers must have current alcohol and food certifications that meets state requirements.

Specific Functions and Duties:

The Kitchen Manager is responsible for the back of the house

and all of its functions. This person

will direct the activities of back of the hourly associates ensuring

cleanliness and sanitation, implement purchasing and cost controls, and follow

up with corrective action where needed.

The Kitchen Manager will ensure that “made from scratch

food” is made to specification and will perform any administrative and

accounting duties according to company policy.

Other duties may be assigned as needed

Manages Restaurant Environment

1. Ensures prompt, friendly service according to company

guidelines.

2. Directs overall activities and performance of associates

on a shift by shift basis.

3. Breeds a culture using the Vision / Mission statement to

guide Teamwork, Results, Integrity, Passion for Service, Fun, Balance,

Innovation and being Guest Driven.

4. Ensures the immediate response and correction of all

verbal guest complaints to self and staff. Refers all verbal and written guest

complaints to AGM/GM.

5. Ensures guest contact as a priority with self, utilizing

a target goal of 100% table visitation.

6. Enforces alcohol awareness on a shift to shift basis.

7. Maintains adequate departmental inventory levels.

8. Ensures product preparation and presentation

uncompromisingly meeting company standards.

9. Effectively schedules associates to meet sales demands.

10. Maintains effective safety and security programs

according to company policy and government standards.

11. Corrects unsafe practices or conditions.

12. Promotes and manages restaurant organization,

cleanliness and sanitation.

13. Performs routine maintenance and immediately informs

General Manager of needed repairs.

14. Advises GM of any non -routine situations.

15. Communicates with other managers daily through

management log and shift change meetings.

16. Completes all other assigned duties and responsibilities.

Manages Associate Performance

1. Promotes quality recruitment and referrals of potential

management candidates.

2. Promotes training procedures of team members.

3. Helps maintain a trained staff through effective use of

employment orientation, individual training sessions, asssociate meetings and

implementation of company policy.

4. Determines job assignments on a shift by shift basis.

5. Develops an environment of constant development of

associates, including informal shift reviews and participates in the

development of written evaluations every six months.

6. Assesses the effectiveness of associates, provides

candid, fair feedback on a regular basis, and continuously works with

associates on their areas of development.

7. Conducts thorough first interviews.

8. Demonstrates proper execution of training systems as

outlined by the company while emphasizing the importance of training to

associates.

9. Monitors acceptable associate performance and documents

situations that require or could lead to disciplinary or corrective action.

Monitors progressive discipline when appropriate.

10. Assures compliance with company policies, practices and

procedures.

11. Acts as coach to all associates.

Maintain Controls.

1. Responsible to control cost in assigned department.

2. Maintains and controls the assets of the company.

3. Assures the compliance with the local, state and federal

laws, regulations and guidelines.

4. Reports progress towards achieving restaurant performance

objectives at management meetings.

5. Complies with all cash handling procedures.

6. Executes weekly food and liquor inventories/costs at the

GM’s request and is accountable for completion.

7. Responsible for preparing and submitting of accurate

daily paperwork to the GM.

Development

1. Is responsible to the AGM/GM for the development of team

members.

2. Inspires cooperation and teamwork from associates by

breeding a culture derived from our Culture/Mission / Vision.

3. Is guest obsessed and promotes the team to be.

4. Demonstrates organizational skills.

5. Completes all assignments and duties properly and on

schedule.

6. Develops goals and action plans for personal/professional

growth.

7. Provides a role model for managers and associates.

8. Exhibits a professional image.

9. Develops self on all store related technology. Evaluates

self and constantly learns and grows learning all Applebees and company

specific knowledge.

Physical Requirements:

2. Must be able to stand and exert a well-paced mobility for

periods up to ten hours in length.

3. Must be able to speak clearly and listen attentively to

guests and other staff members.

4. Transports and carries objects up to 50 pounds on a

regular basis.

5. Must be able to work in a fast paced environment walking

in a brisk manner exhibiting a high sense of urgency for 10 hours.

6. Delivering food and or drink to guests throughout the

restaurant frequently carrying dishes and meals to and from the kitchen to our

guests.

7. Able to operate blenders, frozen drink machines and other

bar equipment.

8. Able to cook at times operating fryers, broilers, flat

tops, and steamers.

9. Able to reach and grab products above shoulder

frequently.

10. Ability to wipe down table tops, table legs, pick up

debris off the floor and wipe down booth seats in all areas of the restaurant

Join the Team Behind a Groundbreaking Dining Experience!
We're bringing together two iconic brands—Applebee’s and IHOP—under one roof to create a one-of-a-kind restaurant concept. Guests can enjoy IHOP’s world-famous breakfast favorites and Applebee’s craveable casual dining and bar offerings, all in one convenient location. With two distinct dining areas, this innovative setup offers the best of both worlds in a single visit.
Be part of a team that’s redefining how people dine out. If you’re passionate about hospitality, love working in a dynamic environment, and want to be part of something truly unique, we’d love to meet you!