Institutional Account Representative

Account Manager

We believe in the power and joy of learning

At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

The Account Manager (AM) is responsible for managing and growing revenue within an assigned geographic area. They will focus primarily on growth opportunities with existing partners to achieve revenue goals established for all product lines. The AM will work in collaboration with the ed2go Business Development, Workforce, and Marketing teams (and other internal partners as needed), as well as build successful working relationships with external partners. The AM must be coachable with an ability to understand business needs and provide viable solutions to reach targeted goals.

What you'll do here:

• Provide daily partner support by responding to new sales leads and existing partner requests and inquiries pertaining to programs, products, & account development.
• Keep the Portfolio and Marketing Managers updated regarding identified market needs and trends.
• Maintain Salesforce data entry and integrity, and generate accurate revenue forecasts.
• Collaborate and strategize with business development managers to target and exceed regional sales revenue goals and management objectives.
• Gain understanding of partner needs, identify opportunities for growth, and effectively connect partners with local workforce boards and other funding sources.
• Develop an account management plan for the region, to drive interactions / frequency of contact with key partners, and review periodically with department leadership.
• Hold frequent partner business reviews to increase territory revenue performance.
• Identify selling opportunities and work with channel partners to insure ed2go programs are well positioned for prospective students.
• Exceed regional revenue and key performance indicator goals.
• Track market trends and needs in vocational, professional and personal development education and training.
• Lead existing account base and, in consultation with territory Regional Director, solicit marketing and funding opportunities within assigned partner accounts.
• Work independently, set goals, and manage progress of goals.
• Travel to key accounts and attend national conferences on occasion as required.

Skills you will need here:

• 4-year college degree or equivalent
• A minimum of 2 years of inside business to business (B2B) sales experience
• 2 years of channel sales marketing experience
• Proven track record of territorial development and growth
• Self-starter, standout colleague, critical thinker, can do attitude
• Strong telephone, written and verbal communication skills
• Excellent time management and organizational skills
• Above average digital literacy Microsoft Word, Excel, PowerPoint, Salesforce
• Online research experience and proficiency

Desired:

• Experience in Professional, Continuing, or Online Education
• Prior experience in B2B marketing is a plus!

Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at View email address on click.appcast.io.

About Cengage

Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.

In this position, you will be eligible to participate in the company's variable Sales incentive compensation program.

$46,400.00 - $74,200.00 USD0

Target Variable Compensation:

40,000.00 USD Annual: Individual Target

annually

Actual incentive earnings are not guaranteed and may be more or less than the target amount based on achievement of performance goals and the terms of the applicable incentive compensation plan.

Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries. With products serving nearly 16 million digital users across the Higher Education, School, Work and English Language Learning markets, we've built a learning ecosystem that connects education to employment. We combine trusted content, AI-powered insights and scalable digital platforms to power learning for every future and drive meaningful outcomes at every stage of the learning journey.

Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.