Onsite Mac & iOS Help Desk Analyst
Red Oak Technologies
Red Oak Technologies is looking for Helpline Analysts in Elk Grove, CA. The role involves providing first-line technical support via phone, email, and chat, along with troubleshooting macOS and iOS issues. Candidates should have 1–2 years of experience in helpdesk or customer support. The position requires engagement in customer communication, ticket logging in ServiceNow, and the ability to deliver professional support while learning IT best practices. #J-18808-Ljbffr Red Oak Technologies
Vacancy posted 1 day ago
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