Mid Market Account Director, Talent Solutions

Mid Market Account Director, Talent Solutions Full-time Workplace Type: Hybrid Department: GBO LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We aspire to create a culture built on trust, care, inclusion, and fun – where everyone can succeed. Join us to transform the way the world works. This role will be based in Chicago or Omaha. The work location is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. We are looking for an Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our customers within the Mid-Market sector. You will be responsible for helping our customers effectively engage with our solutions (Talent & Learning). You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success. Responsibilities Research customers’ business and prepare thoughtful questions and insights in advance of meetings. Ask layered, open-ended questions to understand and clarify customers’ objectives and challenges beyond surface detail. Build relationships with multiple stakeholders (vertically and horizontally) across the customer’s organization. Shift communication style and content to fit the needs of different stakeholders. Lead with solutions, not products, when making recommendations aligned to customer objectives. Sell with integrity. Drive customer decision‑making by achieving a shared vision and proactively considering the value propositions that tie all stakeholders together. Think commercially and apply business acumen when crafting and negotiating commercial agreements. Use data and insights to support investment recommendations or overcome customer objections. Proactively mitigate churn risk by adopting a smart, customer‑centric approach. Engage customers throughout to confirm and clarify value and adapt a strategy when needed to optimize ROI. Drive customer growth by proactively identifying opportunities to deliver greater customer value. Apply business acumen in account planning by considering economic, industry, and company factors with a customer‑centric lens. Map all key stakeholders in an account to assess the strength of the account relationship and create an account outreach strategy. Agree to joint accountability with colleagues and cross‑functional teams for optimal customer success. Practice humility and ask for help from colleagues when faced with a challenge or unknown. Be disciplined in territory and account planning, forecasting, and quota attainment. Follow best practices when using CRM and other sales tools to manage the sales and buyer cycles. Basic Qualifications 4+ years of applicable sales experience. Preferred Qualifications Experience with HR software. BA/BS degree or equivalent in a related field. Experience with SaaS opportunities and Dynamics/D365 platform. Experience selling IT solutions. Knowledge of software contract terms and conditions with the ability to create fair transactions. Strong negotiation and accurate forecasting skills. Experience carrying a revenue target with the ability to develop compelling strategies that deliver results. Excellent communication, negotiation and forecasting skills. Demonstrated ability to find and manage high‑level business in an evangelistic sales environment. Ability to gather and use data to inform decision‑making and persuade others. Ability to assess business opportunities and read prospective buyers. Ability to orchestrate the closure of business with an accurate understanding of prospect needs. Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors. Suggested Skills Business case preparation. Multithreading. Influence at all levels. LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $131,000 to $188,000 OTE. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor. The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit Equal Opportunity Statement We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful. 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