Payroll Clerk

Payroll Clerk

Austin, Texas, United States

The Payroll Clerk – Data Entry supports the payroll team by entering and updating payroll-related data with accuracy and timeliness. This role is essential in maintaining up-to-date records for payroll processing, assisting with garnishments, and ensuring accurate year-end payroll activities. The ideal candidate is detail-oriented, organized, and capable of handling confidential information with discretion.

This is an in-office role in Austin TX (at the Domain), five days per week with the option to work from home on Thursdays. This role is temporary for 15 months or as needed.

What you'll be doing:

• Precision Data Management: Execute high-volume data entry for payroll processing, ensuring 100% accuracy in internal systems with strict adherence to court-ordered deadlines.
• Compliance Specialist: Independently process and monitor wage garnishment orders while navigating complex federal, state, and local regulations.
• Life Cycle Support: Manage the integrity of employee profiles, including tax withholding changes, deductions, and direct deposit setups.
• Correspondence & Inquiry Management: Act as the primary owner for all mail-related queries. This includes the timely and accurate completion of Employment Verifications, Social Security Administration (SSA/CSA) inquiries, and state agency requests.
• Process Optimization: Proactively identify gaps in current data entry or mail handling workflows; design and implement streamlined processes to improve efficiency and reduce errors. Analyze recurring issues in garnishment workflows and propose automated or standardized solutions to the Payroll Manager.
• Policy Support: Collaborate with the Payroll Manager to draft and update payroll-level policies and standard operating procedures (SOPs) to ensure departmental alignment and compliance.
• Year-End Excellence: Provide critical support for year-end reconciliations and reporting to ensure a seamless close.
• Employee Advocacy: Serve as a professional first point of contact for payroll inquiries, delivering exceptional customer service.
• Confidentiality: Maintain the highest standards of discretion regarding sensitive employee personal and financial information.

What you'll need:

• Experience: 1–2 years of dedicated experience in payroll, high-volume data entry, or professional administration.
• Process Improvement Mindset: Demonstrated ability to not only follow instructions but to create workflows and support the creation of formal office policies.
• Regulatory Knowledge: Familiarity with the requirements for Employment Verifications and CSA/Social Security documentation.
• Tech-Savvy Mindset: Comfortable adopting new technologies and leveraging AI tools to streamline processes, solve problems, and increase productivity.
• Technical Literacy: Strong proficiency in Microsoft Excel or Google Sheets and the ability to learn new payroll systems quickly.
• Communication: Sharp written and verbal communication skills for cross-departmental collaboration and responding to external agency inquiries.
• Speed & Accuracy: Exceptional typing skills paired with a "quality-first" mindset.
• Reliability: Proven ability to manage deadlines and prioritize tasks in a fast-paced environment.

Nice-to-Haves:

• System Expertise: Experience with industry-standard payroll software such as ADP, Workday, or Worklio.
• Regulatory Knowledge: Familiarity with garnishment processing or multi-state payroll environments.
• Industry Experience: Previous experience in a staffing agency or a fast-paced hourly workforce environment.

What you'll get:

• $25 hourly pay
• Employee Assistant Program
• 25 days PTO (prorated) + Birthday Off
• 8 Paid Holidays
• Duvet days (½ day off every quarter)
• Volunteer days

About Us:

We're helping people get jobs by modernising the world of temporary work. At Indeed Flex, we provide our community of "Flexers" with total control, choice, and ownership over how they work. Through our evolving technology, we're putting the power of work in the palm of people's hands—connecting businesses with skilled, vetted talent and giving job seekers the fastest way to find shifts that fit their lifestyles. This platform helps businesses scale their workforce efficiently during busy periods without long-term commitment or administrative hassle.

Whether it's hospitality, retail, or warehousing, we're building a more flexible, efficient, and empowered labour market for everyone.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment to complete daily responsibilities and duties.

Position Type / Expected Hours of Work

Hours are Monday - Friday, regular business hours. Occasional evening and weekend work may be required as job duties demand.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to sit or stand at a desk indoors for most of the day; and is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

AAP/EEO Statement

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Travel

This position requires minimal travel, less than 25% of the time. Most travel is outside of the local area and will require overnight accommodations.

All travel is subject to the Indeed Flex travel policy and will be recompensed per the policy. It is the responsibility of the employee to understand and abide by the Indeed Flex Travel Policy in order to receive appropriate expense reimbursements.

Other Duties

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.