Scheduling Coord, Sr - ORMC Surgery Administration - Full Time / First Shift

Senior Scheduling Coordinator

The Senior Scheduling Coordinator will communicate regularly with physicians, patients, ancillary and surgical areas to include: scheduling, rescheduling, and cancellation of single/multiple tests and procedures. Onsite; No Remote Option Full Time; Monday - Friday, No Weekends and Holidays Start Date: Mid-November, Early December

Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida community for more than 100 years. With 808 beds, the downtown Orlando hospital is among the largest acute-care facilities in the region and the only Level I Trauma Center in Central Florida. The hospital has earned consistent Best Regional Hospitals recognition from U.S. News & World Report and most recently received national top-50 rankings in two adult specialties and high performing ratings in four specialties and 11 procedures and conditions, as well as a fourth Top Teaching Hospital and a seventh consecutive "A" Hospital Safety Grade from The Leapfrog Group. Orlando Health ORMC holds the most Beacon Awards for Excellence in the state, awarded by the American Association of Critical-Care Nurses to units that employ evidence-based practices to improve patient and family outcomes, and has achieved Magnet recognition, the gold standard for nursing's contribution to quality patient care, safety, research and service excellence.

Orlando Health ORMC is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts, Central Alabama and Puerto Rico. Collectively, our dedicated team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.

Responsibilities

Responsible for maintenance of appropriate departmental schedules. May provide feedback to manager for human resources functions such as hiring, coaching, and counseling. Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules. Accurately communicates prep information, arrival time and arrival location to patient. Inputs and distributes charge management process on a daily basis schedules and cancels multiple diagnostic and interventional procedures. Understands the importance Orlando Health places on providing exemplary customer service with a Patient First Philosophy. Consistently reviews the schedules daily and communicates all changes to appropriate staff. Knowledge of computer applications, multi-line telephone system, printers, copy fax machines, which may include required data en Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management. Assist in training or mentoring of all team members. Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time.

Qualifications

Education/Training High school diploma and medical terminology and/or basic anatomy training required. Associate's degree in Business, information systems, clinical field or related may be substituted for up to two (2) years of experience. Licensure/Certification None. Experience Three (3) years of experience in clinical registration and scheduling. Associated degree in Business, information systems clinical field or related may be substitute for two years of experience.