Patient Service Representative

Job Summary We are seeking a Patient Service Representative for a temp-to-hire opportunity in Beverly Hills, CA. This role is a great fit for a healthcare administrative professional with strong patient registration experience, excellent communication skills, and the ability to support a busy outpatient clinic or hospital-based medical office environment. As a Patient Service Representative, you will serve as a primary point of contact for patients in person and by phone. You will help create a positive patient experience by managing check‑in and check‑out, verifying insurance information, scheduling appointments, processing referrals, and resolving patient concerns with professionalism and care. This opportunity offers the chance to work in a patient‑centered healthcare environment with collaborative teams, supportive leadership, and a strong focus on service excellence. Candidates who enjoy helping patients, staying organized, and working in a fast‑paced clinical setting will be well positioned for success. Key Responsibilities Greet patients, provide front‑desk support, and assist with patient questions, concerns, and service needs. Complete patient check‑in and check‑out, collect co‑payments, issue receipts, and reconcile payments accurately. Verify patient demographics, insurance coverage, benefit information, referrals, and authorizations in CS‑Link/Epic. Schedule appointments, complete registration tasks, and support accurate patient records. Handle patient and provider correspondence by phone and in person while explaining policies, procedures, and services. Escalate patient issues appropriately while maintaining a professional, courteous, and service‑focused approach. Compensation and Benefits Pay rate: $26.00 to $27.00 per hour. Job type: Temp‑to‑hire. Location: Beverly Hills, CA. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available. The pay transparency policy is available. For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k, and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative. AppleOne participates in the E‑Verify program in certain locations as required by law. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment‑qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #J-18808-Ljbffr AppleOne Employment Services