Collections Associate

To support timely collection efforts, the full-time Collections Associate will manage outstanding insurance balances, perform account follow-ups, and resolve claim issues while initially working onsite with potential for remote work after 120 days based on performance. Key responsibilities: Manage assigned accounts receivable inventory and perform timely follow-up on outstanding insurance balances Contact insurance companies to resolve unpaid, underpaid, or denied claims, and perform front-end claim rejection resolution Maintain accurate documentation within the patient accounting system and ensure compliance with HIPAA and company policies Required qualifications: High School Diploma or GED Minimum one year of experience in healthcare revenue cycle, medical billing, collections, or customer service Working knowledge of healthcare reimbursement methodologies and payer processes Proficiency in MS Office suite Previous remote work experience is a plus but not required