Office & Logistics Coordinator

Waggle is the category creator and leader in pet monitors — building 4G-connected pet monitors and cameras that give pet parents a live window into their pets' safety and wellbeing, at home and on the road. Over 100,000 families trust Waggle today, backed by a 9M+ member community and two decades of bootstrapped growth. We're a small, hands-on team where everyone's contribution is visible and valued. About the Role We're looking for a hands-on Office Administrator & Logistics Coordinator to run our Fremont office day to day and keep physical products moving smoothly between our US, India, and China teams. This is a dual role: half of it is making sure the office simply works — mail, pantry, security, cleanliness, connectivity — and half of it is coordinating real product logistics: RMA returns, factory shipments, and cross-office sample transfers. You'll be the person who makes sure nothing falls through the cracks on either side. What You'll Do Office administration Own day-to-day office administration: mail handling, pantry stocking, security systems/access, and janitorial coordination Serve as the primary point of contact with the landlord/property manager for internet connectivity and facilities issues Keep the Fremont office running smoothly for a small, close-knit team Logistics coordination Manage product RMA returns from 3PL warehouses — receive, triage, and determine next steps for returned units Coordinate outbound shipping with our overseas factory using the company's DHL logistics/shipping account Coordinate product sample shipments across Waggle's US, India, and China offices, keeping all parties informed on status and timing Qualifications Candidates should possess strong Analytical Skills to track inventory, interpret logistics data, and support process improvements. Candidates should possess clear and professional Communication skills for collaborating with internal teams, vendors, and customers. Candidates should possess Customer Service skills to address order issues, shipment questions, and service concerns promptly and effectively. Candidates should possess Inventory Management skills to monitor stock levels, update records, and coordinate replenishment activities. Candidates should possess Supply Chain Management skills to support supplier coordination, shipment tracking, and logistics planning. Relevant qualifications include prior experience in operations, logistics, or office coordination, proficiency with spreadsheets and inventory/ERP tools, strong organizational and time-management abilities, and a detail-oriented approach. Experience in e-commerce, pet products, or consumer technology, as well as familiarity with remote collaboration tools and basic reporting, is beneficial. #J-18808-Ljbffr Waggle