Director, Global Business Management, GCM

FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to View email address on click.appcast.io. DSV - Global transport and logistics Location: USA - Austin, Las Cimas Pkwy Division: Group Job Posting Title: Director, Global Business Management, GCM - 110150 Time Type: Full Time This position may be based at a DSV operation or at a virtual location in the Southwest Region of the US. Strong preference for the Austin TX or Dallas TX area. We need a collaborative and strategic contract logistics leader to oversee performance, growth, and development of a prominent high tech account. You ideally will have leadership experience in operations and commercial roles. You will be an expert on all elements of CRM. Proven track record of growing business and positive financial performance over time. Purpose of the Role Ensure growth and business retention Ensure and increase profitability Defend share of wallet in CL Building a trustful relationship with Customer WW Procurement Global Commercial Face to Customer Main contact for GCM Sr Leadership Key Responsibilities Strategic Spearheads the conceptualization and negotiation of new Global Commercial Framework Develops innovative strategies to improve profitability and reduce commercial risk Owns rate card roadmap incl. commercial strategy and negotiation of renewals and re-pricings Responsible for commercialization of Global Strategic Programs such as DC Optimization (MOST), DC Data Foundation, DC Automation and others Accountable for the development, preparation and negotiation of CL pricing, tenders and RFP responses in co-operation with regional business management leads, P&L owners, SD and GAD Driver of innovation for all commercial aspects, business reporting, proposals, etc. Key contributor to Strategic Account Plan and execution of account strategy Directs the regional business management leads and serves as escalation point Serves as lead negotiator for contractual negotiations in compliance with contractual framework Customer Relationships Primary customer interface to Customer’s WW Head of DC Procurement Primary interface to Customer’s Procurement in AMR region & secondary in APAC and EMEIA regions Team & DSV Leads the Business Management team within the Customer GCM account (2-3 FTE) Secures alignment and agreement with CL P&L owners for all CL proposals Partners with the GCM Head, GAD, Account Exec and Account Sponsor to ensure alignment with wider company customer strategy P/L & KPIs P/L Responsible for account P/L Retaining and improving revenue and profitability in collaboration with Country P/L owners, GCM Head and GAD KPIs Annual sustain / growth of revenue Annual growth of EBIT (total and %) Defend Share of wallet Plan for loss-making sites Skills & Abilities Education & Experience A bachelor's degree in Engineering, Business or Logistics or equivalent fields is required A minimum of 10 years logistics operations management experience AND/OR commercial/business development experience with "big box", e-commerce or specialty retailers or 3PL company Computer Skills Strong proficiency in MS Office applications is needed Working knowledge of industry WMS Certificates & Licenses None Language Skills English (reading, writing, and verbal) Mathematical Skills Intermediate mathematical, accounting, and financial skills Other Skills Excellent verbal, written and visual/presentation communication skills Must be adept at navigating within a matrixed organizational structure Results-oriented and able to work and meet timelines Ability to work well under pressure and multi-task Demonstrated ability to work in a complex matrix environment across multiple levels within the organization Ability to motivate and inspire others to achieve Ability to question and challenge existing ways of thinking Experience in a “client-centric #J-18808-Ljbffr DSV - Global Transport and Logistics