Payment Processing Analyst

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citro n, Dodge, DS Automobiles, Fiat, Jeep , Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. Position Summary The Payment Processing Analyst is responsible for overseeing and managing daily payment processing reporting and analytics. This role involves ensuring the accuracy and efficiency of transactions, reconciling payments, generating detailed reports, and driving process improvement and efficiency. Essential Duties and Responsibilities Manage and reconcile all payment transactions, ensuring accuracy, timeliness, and the resolution of any discrepancies. Analyze transaction data and exception reports to identify process improvement opportunities and potential risks, while generating and distributing detailed reports on payment activities that highlight trends and anomalies. Assist with implementation and maintenance of payment processing systems and procedures, ensuring compliance with financial regulations and company policies. Collaborate with collections, customer service, and other departments to resolve payment issues, facilitate refunds, and adjust payment applications. Support the accounting department by performing daily and monthly reconciliations and identifying the root cause of variances and imbalances. Provide analysis and insight into the department s operation to achieve increased efficiency and assist with process mapping and the documentation of policies and procedures, while supporting financial audits with necessary documentation. Maintain confidentiality of all information, especially specified personal information, to preserve the organization's value. Prepare ad-hoc and other reports as directed by management, and perform additional duties and responsibilities as assigned. Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Required Experience Minimum 3 years experience in Accounting/Finance, payment processing, financial analysis, or a related role. Education High School Diploma or GED. Skills Required Proficient in gathering, researching, and analyzing information to identify problems and develop effective solutions. Strong oral and written communication skills; able to communicate clearly, actively listen, and presents information effectively. Strong problem-solving and collaboration skills; able to identify and resolve issues while giving, receiving, and applying feedback to improve outcomes. Ability to prioritize tasks, manage time effectively, and provide timely responses to customer needs and requests to ensure deadlines are met. Demonstrates professionalism by acting with tact, respect, and integrity, taking responsibility for actions, maintaining reliability, punctuality, and consistently meeting commitments. Adaptable to change and unexpected events, while remaining effective in high-volume, deadline-driven environments. Excel required Overtime required N/A. Travel 0-10% - as required on an as needed basis. Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA. Qualifications Preferred Education - Associate’s degree in accounting, Finance, or related field (or equivalent experience). Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Work Schedule This position is a hybrid role, requiring in-office presence 1-3 days per week. The role also requires flexibility to work various shifts to meet business needs, typically between the hours of 8:00 AM and 6:00 PM, Monday through Friday, with occasional weekend availability as needed. Travel requirements are estimated at 0-10%. Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons. #J-18808-Ljbffr 6AM City, LLC