Service Desk Manager: Lead Support & Operations
Oracle Middleware Test Company
Oracle Middleware Test Company is seeking a Help Desk Manager to lead a team of service desk agents and analysts, ensuring high-quality support for customers. You will set priorities, manage workload, and drive service levels to meet contractual targets. The role requires strong leadership, excellent interpersonal and communication skills, the ability to work under pressure, and solid knowledge of service desk systems and IT tools to resolve complex client issues efficiently. #J-18808-Ljbffr Oracle Middleware Test Company
Vacancy posted 2 days ago
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