IT Team Lead (Professional Project Manager)

Job Description

Job Description

Salary: $90,000$120,000 annually

Job Title: IT Team Lead (Professional Project Manager)

USP Management, Inc. is seeking a senior-level IT Team Lead (Professional Project Manager) to lead our technology team and serve as a key technical partner to executive leadership. This is a hands-on leadership role, not a purely supervisory one: the IT Team Lead will guide the team's technology strategy and execution, directly manage developers, modernize our ERP and data infrastructure, and drive AI-enabled improvements in a bilingual (KoreanEnglish) corporate environment.

This role involves translating business goals into actionable technical plans that support company growth across Sales, Supply Chain (SCM), Accounting, and Operations, and acting as a key bridge between executive leadership and the engineering and operations teams.

Responsibility Areas:

1. Technology Strategy & Leadership

• Help define the technology vision and multi-year roadmap aligned to business objectives and growth, and recommend technology investment priorities.
• Establish architecture, security, data, and engineering standards, and lead build-vs-buy and platform decisions.
• Report technology strategy, progress, risk, and ROI to leadership on a regular cadence.

2. Executive Partnership & Bilingual Communication

• Serve as the main technology point of contact for Korean executive leadership, communicating strategy, status, risk, and business impact fluently in both Korean and English.
• Translate complex technical concepts into clear business language, and translate business priorities into actionable technical direction for the team.
• Act as a cultural and operational bridge in a KoreanAmerican corporate environment.

3. Developer Management & Engineering

• Directly manage, mentor, and grow the software development team; set hiring plans, performance expectations, and development paths.
• Establish and uphold engineering best practices: code review, architecture review, documentation, testing, and release management.
• Provide hands-on technical leadership and architectural guidance on critical systems and complex problems.

4. Project & Portfolio Management

• Own the technology project portfolio: prioritize, sequence, resource, and de-risk initiatives across competing business needs.
• Run structured project/sprint management (e.g., Jira, agile cadences) with clear milestones, dependencies, and status reporting.
• Manage external vendors, contractors, and SaaS partners, including scope, SLAs, and delivery accountability.

5. Business Growth & Digital Transformation

• Identify and deliver technology capabilities that enable revenue growth, margin improvement, and operational scale.
• Partner with business units to digitize and automate manual workflows, improving speed, accuracy, and decision quality.
• Evaluate emerging technologies for competitive advantage and propose initiatives with clear, measurable business cases.

6. ERP, Cloud & Data Infrastructure

• Lead modernization, integration, and reliability of core ERP and business systems, including platform upgrades and migrations.
• Own cloud infrastructure strategy and operations, including cost, security, scalability, and reliability.
• Build out the companys data and analytics capabilities (data warehousing, BI, and reporting) into a trusted foundation for decision-making.

7. AI Enablement & Governance

• Help set the company-wide AI adoption strategy, approved tooling, and a practical AI governance, ethics, and responsible-use framework.
• Lead enablement programs that put AI assistants and automation into the hands of non-technical staff.
• Ensure data privacy, security, and compliance standards are built into all AI and automation initiatives.

Minimum Qualifications:

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent experience).
• 5+ years of progressive technology experience, including 3+ years directly managing software engineers or technical teams.
• Demonstrated software architecture depth (system design, data modeling, integration patterns) with the ability to remain hands-on.
• Proven experience owning ERP and/or core business systems, including modernization or migration projects.
• Cloud platform experience (GCP preferred; AWS/Azure acceptable) and modern data/BI infrastructure.
• Strong project and portfolio management discipline; experience reporting to and influencing leadership.
• Excellent communication, stakeholder management, and cross-functional leadership skills.
• Bilingual proficiency in English and Korean (verbal and written)required for direct communication with executive leadership.

Preferred Qualifications:

• Industry experience in steel, manufacturing, distribution, logistics, or supply chain.
• Familiarity with modern data stacks (BigQuery, Dataform, Looker Studio) and warehouse-driven analytics.
• Software design experience with patterns such as Domain-Driven Design (DDD), CQRS, and incremental modernization (Strangler Fig).
• Experience defining AI strategy, governance, and company-wide AI adoption programs.
• Experience managing technology vendors and onshore/offshore delivery partners.
• Relevant certifications (e.g., GCP/AWS, PMP).
  

Work Hours: Full-Time (Monday Friday, 8:30 AM 5:30 PM)

We believe great work deserves great support. Here's what we offer:

• Medical, Dental & Vision Insurance
• Paid Vacation, Sick Days, and Holidays
• Performance Bonuses
• Educational Training Reimbursements
• Employee Referral Incentives
• Daily Lunch Fringe Allowance
• Team Lunches & Dinners
• Fitness Membership Reimbursements
• Employee Birthday Gifts
• Recognition & Service Year Awards

USP is an Equal Opportunity/Affirmative Action Employer M/F/Disabled/Vets. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.