IT Specialist (Customer Support)

US Department of War

Duties

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Identify and determine corrective action to be taken in case of individual job failures not covered in the operations manual, or in circumstances when the prescribed procedures will not produce a solution for computer system.

Maintain complete files of all authorized users, PC serial downtime for the users.

Initiate diagnostics and uses advanced diagnostics utilities to recover lost files, folders, disk and memory problems.

Install and troubleshoot hardware and software on a multitude of diverse computers, notebooks, printers and other peripherals.

Maintain count of equipment on hand for issue.

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Vacancy posted 2 days ago

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