Patient Accounts Representative
Fox Valley Institute
Job Description
Job Description
Fox Valley Institute is a well-established, innovative, full-service clinical group practice that is transforming the health and wellness industry. Our dynamic team is comprised of therapists, interns, and an energetic administrative department.
- 20 hours per week
- Anytime between Monday - Friday 7AM - 5:30PM
- Option to pick your hours within the above scheduled times
- Responsible for collecting, posting and managing account payments
- Communicate with third-party billing vendor when necessary to resubmit insurance claims
- Responds to inquiries from clients, providers and insurance companies providing solutions to needs
- Performs various collection actions including contacting clients by phone, correcting and/or resubmitting claims to third party payers
- Maintain the strictest patient confidentiality and adhere to all HIPAA guidelines
- Responsibilities for office administration duties including assisting clients in lobby, light housekeeping, and occasional clerical duties for therapists
- High School Diploma
- 3+ years experience working in a doctors/hospital billing office.
- Knowledge of medical billing/collection practices. Proven experience as billing specialist
- Solid understanding of medical insurance and terminology
- Extreme attention to detail
- Knowledge of basic medical coding
- Knowledge of MS Office and Google applications with strong data entry skills
- Strong work ethic, self-starter, organized and a quick learner with a history of excellent attendance and punctuality
- Ability to communicate information and ideas in verbal and written form so that others can clearly understand
- Ability to establish and maintain effective working relationships with clients, leadership team, therapists/psychologists, and administrative team
- Experience in a Behavioral Health Office
- Experience with Therapy Notes Electronic Medical Record System
- Primary functions require sufficient physical ability and mobility to work in an office setting to stand or sit for prolonged periods of time
- Occasionally stoop, bend, kneel, crouch, reach and twist
- Lift, carry, push and/or pull light to moderate amounts of weight
- Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard
- Competitive compensation
- Health insurance
- 401K retirement plan
- Paid PTO
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