Accounts Receivable Specialist

Job OpportunityOffering an opportunity to be part of a high-performance team, enjoy exceptional benefits, and a supportive work-life balance, the Gordon Flesch Company is an employer of choice throughout WI, IL, IN, IA and OH. The Gordon Flesch Company strives to recognize and appreciate our associate's commitment, creativity, and the results they deliver every day for our customers and the community. Salary for this position is based on level of experience.In this role you will:Conduct general customer account maintenance by reviewing aging reports and tracking outstanding payment issuesComplete research, analysis, and problem resolution of outstanding accounts resulting from internal and external customer inquiriesContact customers to collect on invoices that are currently due, demonstrating persistence and seeking alternative solutions when obstacles ariseNegotiate payment options/termsProcess one-time or recurring electronic payments and set up payment methods in collection systemsIdentify and follow up with past due and slow-paying customers that may increase the Company's risk of lossMonitor pending service and supply orders on past due customers to minimize Company riskResearch payment discrepancies on assigned accounts and contact customers to resolveCompile collection activity and accounts receivable status reports and participate in periodic portfolio reviews with AR Management teamMaintain accounts receivable customer files and records, including logging all collection activityProcess customer information changes when notifiedPartner with AR Management team and other team members to identify best collection practices and proceduresProvide exceptional customer service to internal and external Gordon Flesch Company customersYou should have:High school diploma or equivalentKnowledge of basic credit and collection practices and lawsProficient with Microsoft Office applications, including Word, Excel, and OutlookAbility to learn new ERP and collection automation systemsExcellent verbal and written communicationStrong attention to detail and problem-solving skillsAbility to handle multiple tasks and prioritiesAbility to compare data from a variety of sources for accuracy and completenessAbility to act with discretion, honesty and integrity; recognize need for confidentialityPossess a professional attitude with an ability to interact well with othersPreferred Qualifications:Two or more years of collection experienceOne or more years of account reconciliation experienceProficient with debt collection software and related applicationsBasic understanding of the Fair Debt Collection Practices ActBasic understanding of bankruptcy proceedingsThe Gordon Flesch Company offers Medical, Dental, Personal Time, Vacation Time, 401(k) and 401(k) match, a Wellness Program and many benefits! For full details of our Benefits Program please go to: Flesch Company is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law.