Accounts Payable (AP) Specialist - Carrier Operations

RPM is an international non-asset-based logistics and supply chain solutions company. RPM has recently partnered up with Dealers Choice Auto Transport to offer an expanded value to customers, now gaining access to RPM’s expansive carrier network and OE relationships, offering robust new solutions to address capacity and efficiency challenges across their supply chains. Dealers Choice Auto Transport is an auto transport specialist for dealerships nationwide, providing fully for highline and exotic vehicles. The company takes pride in offering clients the proper shipping they need, setting them apart from others in the industry. Your Role The AP Specialist – Carrier Operations is responsible for managing day-to-day payment and billing communications with transportation carriers. This role serves as the primary point of contact for carrier payment inquiries, processes carrier payments, reviews carrier accounts for accuracy, and oversees the review and processing of Bills of Lading (BOLs). The individual will also handle escalated carrier issues that require additional research or resolution. Day-to-Day Responsibilities Answer and resolve inbound carrier calls regarding payment status, invoice discrepancies, and account inquiries Process carrier payments accurately and in accordance with payment terms and schedules Review carrier accounts regularly to identify discrepancies, outstanding balances, or billing errors Review, verify, and process Bills of Lading (BOLs) to ensure accuracy and match against invoices/freight bills Investigate and resolve escalated carrier issues, coordinating with internal departments ( operations, dispatch) as needed Reconcile carrier statements against internal records Maintain organized documentation of carrier communications, payment records, and BOLs Identify and flag recurring issues or discrepancies for process improvement Ensure compliance with company AP policies and carrier payment agreements Communicate professionally with carriers to maintain positive working relationships Preferred Qualifications 1-3 years of experience in Accounts Payable, transportation accounting, logistics operations, or a related field. Experience working with transportation carriers, freight invoices, Bills of Lading (BOLs), or freight auditing processes. Strong attention to detail with the ability to identify, investigate, and resolve payment or billing discrepancies. Proficiency with Microsoft Excel, including basic formulas, sorting/filtering, and reconciliation activities. Experience working within a Transportation Management System (TMS), ERP system, or accounting software. Excellent verbal and written communication skills with the ability to professionally manage carrier relationships. Ability to prioritize multiple tasks and meet deadlines in a fast-paced logistics environment. Strong problem-solving and analytical skills with a focus on process improvement. Understanding of transportation terminology, carrier payment processes, and freight documentation. Associate's or Bachelor's degree in Accounting, Finance, Supply Chain, Business Administration, or a related field preferred. High school diploma or equivalent required Office Hours: Monday - Friday: 8am-5pm Compensation and Benefits Life insurance, short & long-term disability – paid by us Maternity & Paternity Leave 401(k) with generous employer match Come as You Are RPM is an Equal Opportunity Employer. RPM does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, and any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. This job description is intended to define the general nature of the work performed by employees assigned to this role. It is not intended to be an exhaustive list of all responsibilities, duties, and skills of employees in this role. All our employees may be required to perform duties outside of their normal responsibilities from time to time. Recruitment Agency Notification RPM does not accept unsolicited agency resumes. Do not forward resumes to our careers email address, RPM employees, or any other company location. RPM is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr RPM