Human Resources Coordinator

Job Details Location: 3057 Acushnet Ave, New Bedford, MA 02745 Education: Associate's Degree (Bachelor's preferred) Salary: $21.00–$24.00 per hour Summary The Human Resources Coordinator supports the Human Resources department by managing and coordinating administrative and operational processes related to employee onboarding, credentialing, recruiting, and training. Responsibilities Administrative Send contingent and official offer letters to candidates. Conduct thorough background checks on potential candidates, including criminal history, employment verification, education verification, and other relevant checks. Conduct follow‑up checks per agency guidelines. Communicate with new hires to collect required paperwork and information, guiding them through the onboarding process with clarity and professionalism. Prepare new hire orientation folders. Create and maintain new employee personnel files. Assist HR leadership with agency compliance requirements such as training documentation, OSHA record‑keeping, and work‑related injury reporting. Administer referral and sign‑on bonuses. Coordinate annual staff appreciation/years of service awards and gifts. Credentialing Assist clinical staff with completion of credentialing applications, CAQH profiles, and credentialing renewals. Maintain credentialing files/spreadsheets and submit credentialing applications for clinical staff. Communicate with insurance contacts regularly for updates on applications and credentialing status of clinical staff. Maintain, monitor, and submit insurance credentialing rosters. Collaborate with the billing department to ensure the credentialing process is up‑to‑date and clinical staff are credentialed with appropriate insurance companies. Recruitment Conduct employment screenings with qualified applicants for open positions. Complete write‑ups of candidates’ screenings and forward them to hiring managers for review. Maintain the applicant tracking system and internal spreadsheets to track candidates through the onboarding process. Collaborate with the recruiting team and hiring managers on candidate selection, ensuring timely follow‑ups. Provide a positive and professional experience for candidates at every touch point. Attend job fairs and other events to promote the agency in the communities served. Support the agency’s well‑established internship program. Communicate with local and state employment agencies and community partners on agency vacancies. Travel Required Must have a valid driver’s license and reliable transportation that meets the agency driver policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Required education: Associate’s degree in Human Resources, Business Administration, or a related field. Preferred education: Bachelor’s degree in Human Resources, Business Administration, or a related field. Required experience: 2–3 years of Human Resources experience. Ability to maintain confidentiality and handle sensitive information with discretion. Proficiency in Microsoft Office Suite, especially Excel, and HRIS software. Paycom experience is desirable. Excellent attention to detail and data entry skills. Ability to work independently and collaboratively as part of a team. Experience working in an organization with multiple locations. Cultural Competency Qualifications Awareness of personal attitudes, beliefs, biases, and assumptions about others. Knowledge of the various dimensions of diversity, including gender, race, and ethnicity. Recognition that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way. Cultural knowledge of key populations that will be served to address disparities in service delivery. Demonstrates positive attitudes toward cultural differences by showing respect and openness toward people whose social and cultural background is different from one's own. Demonstrates communication and interaction skills across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency. Benefits Benefit eligible at 20+ hours per week. Medical: Harvard Pilgrim/Health Plans Inc. Dental: Delta Dental of MA. Vision: EyeMed. Wellworks for You (employee wellness). Vacation accrual: 2 weeks in the first year, 3 weeks after 3 years, 4 weeks after 5 years, and 5 weeks after 20 years. 12 sick days, 10 paid holidays, and 2 personal days per year. Tuition reimbursement – up to $1,500 per calendar year. Professional licensure reimbursement (LICSW, LMHC). Flexible spending accounts for medical expenses and dependent care. 401(k): the agency matches the first 1% at 100%; 2%-6% of annual earnings are matched at 50%. 100% employer‑paid life insurance. 100% employer‑paid long‑term disability and AD&D. 24‑hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events. Equal Opportunity and Diversity Statement Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx, and Veteran communities to apply for employment. We are an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex (including gender identity, sexual orientation, and pregnancy), disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr