CX Knowledge Architect: AI-Driven Knowledge System
Cléopâtre
Notion is seeking a leader to own the CX knowledge system globally, shaping information architecture, governance, and scalable content strategies that support rapid AI-enabled retrieval. You will partner with CX Enablement, Product Ops, QA, and Vendor Ops to keep knowledge fresh, accurate, and aligned with product changes. This role emphasizes durable content components, templates, and governance, ensuring Notion agents have reliable information to serve customers across diverse channels and #J-18808-Ljbffr Cléopâtre
- Notion in New York City is seeking an experienced knowledge management professional to own the customer experience knowledge strategy. The... ...architecture and maintaining the internal knowledge base that supports CX teams. You will ensure fast retrieval of trustworthy knowledge,...Suggested
- Notion is seeking a leader to own CX knowledge strategy and end-to-end knowledge systems globally. You will design durable information architecture, govern content... ...Ops to ensure reliable, scalable knowledge for fast AI-assisted retrieval. You’ll drive standardization,...Suggested
$165k - $180k
Notion is seeking a knowledgeable CX Enablement Manager to drive end-to-end knowledge systems. Located in New York, the role requires collaboration on internal knowledge management to improve customer support. Experience in information architecture, systems thinking, and...Suggested$136k - $160k
Solinius in New York, NY, is seeking a professional to manage customer experience knowledge systems. This role will focus on ensuring speedy and reliable access to information as the company grows. The ideal candidate will design and maintain the knowledge architecture...Suggested$136k - $160k
...AreNotion is the collaborative AI workspace where teams and... ...building one place where your knowledge, projects, meetings, and AI tools... ...era. From building a business’s system of record to making and... ...life’s work.About the Role:Own CX enablement knowledge strategy...SuggestedLocal area$140k - $200k
...seeking a Lead Engineer - GenAI, Agentic AI, and Knowledge Graph Architect to design, develop, and deploy enterprise‑scale intelligent systems that fuse Generative AI, autonomous... ...and implementation of agentic, reasoning‑driven AI platforms, mentor engineers, shape technical...- DeepRec.ai is seeking an AI Knowledge Graph Lead to build and scale the knowledge graph layer for enterprise products. This senior, hands-on leadership role involves designing production knowledge graphs and working closely with AI/ML engineers to turn complex information...Remote job
- Netflix, Inc. is hiring a Senior Product Support Specialist to own the knowledge architecture and quality infrastructure for our Ads Support AI agent. You will translate support pain points into agent capability requirements, define governance for AI-generated content,...
- United States Digital Space LLC is seeking an AI Developer (LLM & Agentic Systems) to design and develop AI-enabled applications used in client projects... ...AI apps that combine LLMs, structured data, and domain knowledge for advanced reasoning and decision support. The role...
- Altimetrik is seeking an Engagement Architect (Agentic AI / RAG) for NY/NJ with 12+ years of experience... ...on architecting end-to-end agentic AI systems, designing harnesses, and overseeing... .... You will drive prompt engineering, knowledge graph integration, and policy-as-code...
$154.38k - $193.13k
Job DescriptionAI Architect, AI & AutomationAbout the Role The applicant... ...(IDP / iOCR)Agentic AI systems and multi-agent orchestration... ...APIs, microservices, and event-driven architectures.Experience... ...first mindset, deep industry knowledge, and the combined strengths...Full timeTemporary workWork experience placement$187.6k - $220.7k
...ready to make an impact?Agentic AI Architect-Google Cloud West Monroe is... ...across distributed systems, platform engineering, AI security... ...information, and support data-driven recommendations for clients,... ...practices. Contribute to internal knowledge sharing, technical...Local areaImmediate startFlexible hours$192k - $259.5k
A leading technology firm in New York seeks a Staff Design Systems Designer to define and evolve their design system. The role requires... ...frontend engineers to ensure a cohesive user experience across AI-driven products. The position offers a competitive salary range from $...- PermitFlow is seeking a senior Design Systems Designer and Architect to establish Cornerstone, the visual and interaction foundation for our AI-driven product. You will own the system end-to-end, setting standards and growing the practice as Cornerstone expands. Work alongside...
$190k
...Data & Digital Platforms, AI at Scale, Cybersecurity... ...You'll DoLead AI Tech Architects - AI Platforms at BCG... ...alignment and delivery.Systems thinkers. They design robust... ..., etc.).Working knowledge of agentic AI concepts... ...team of passionate and driven problem-solvers with a...Work at officeLocal area- ...for a full-time in-office role focused on customer support and knowledge-base governance. You will triage tickets, respond to inquiries,... ...build expertise on Basis agents and workflows, ensuring customers get value from the platform from day one. #J-18808-Ljbffr basis-aiFull timeWork at office
- Overview Acuity is looking for an AI Architect that will lead the design,... ...agencies). Design secure AI systems compliant with federal... ...system design and compliance‑driven architecture. Proficiency in... ...Kubernetes) in secure clusters. Knowledge of Zero Trust Architecture and...Contract workFor contractors
- Storm Ideas is seeking an AI-enabled sales enablement professional for an all-remote role... ...the conversion engine, producing proof-driven decks, case studies and proposals for US entertainment... .... The role emphasizes judgement, systems thinking, and hands-on ownership of end-to...Remote job
- ...LLC, the world’s largest retail media optimization platform, seeks an experienced COE Enablement Specialist to lead the Academy, Knowledge Hub, and partner certification initiatives from Brazil. You will drive end-to-end learning programs, governance, and cross-functional...Contract work
$222.5k - $261.9k
...make an impact?Senior Architect, Software Engineering &... ...value of data, and deploy AI-powered solutions that... ...modernization, systems integration, and intelligent... ...microservices, APIs, event-driven architectures,... ...intelligent agent architectures.Knowledge of AI governance,...Local areaImmediate startFlexible hours- ...your goals. EisnerAmper is seeking an AI Platform Architect, Strategy & Enablement who will serve... ...access, and security controls for AI systems and agents firmwide, establishing the... ...RAG: Vector search, semantic ranking, knowledge mining, and retrieval pipeline optimizationGovernance...Full timeLocal areaRemote workWork visa
$222.5k - $261.9k
...West Monroe is seeking a Senior Architect to lead the technical vision,... ...proprietary software assets, AI capabilities, and reusable... ...technology products. Strong knowledge of cloud-native architecture,... ...microservices, APIs, distributed systems, and modern application...Local areaImmediate startFlexible hours$187.6k - $220.7k
...West Monroe is looking for an Advisory Architect, Data/AI due diligence to join our Technology &... ...of existing data and analytics systems, business processes and data monetization... ...the cloud (AWS, Azure, GCP, etc.)Good knowledge of standard concepts, best practices,...H1bLocal areaImmediate startFlexible hours- ...10-15 YearsJob Summary We are seeking a highly skilled AI/ML Engineer with extensive knowledge in Generative AI (Gen AI) and Multi-Agent Large Language... ...AI/ML models focusing on Generative AI and Multi-Agent systems.Collaborate with cross-functional teams to identify and...Full time
$144.2k - $288.4k
...Position Summary The Distributed Systems Architect is responsible for defining, evolving and owning... ..., risk, or compliance domains. Knowledge of Apache Arrow or similar data interchange... ...Hands‐on familiarity with contemporary AI/ML concepts and supporting tooling. Expert...Full timeTemporary workLocal area$258.8k - $304.2k
...to make an impact?Applied AI Engineer/Architect West Monroe is seeking an Applied... ...into production systems, APIs, data platforms, security... ...information, and support data-driven recommendations for clients... ...deployment practices.Knowledge of semantic modeling, ontology...Local areaImmediate startFlexible hours$99k - $252.45k
...Description & SummaryThe OpportunityAs an AI Architect Manager, you will design and implement... ...client expectations. With your growing knowledge of how business works, you play an important... ...the component parts of an entire system, partnering with team leadership to validate...Full timeH1b$119k - $299.93k
...Description & SummaryThe OpportunityAs an AI/Blockchain Architect Senior Manager, you will design and... ...that tell a holistic story, applying systems thinking to identify underlying problems... ...skills and blockchain analysis knowledge to design solutions that use blockchain...Full timeH1b- ...Brillio seeks a Principal Architect to own the end-to-end architecture of an AI-native CPQ platform, built on frontier AI models and agentic workflows.... ...product architecture, data platforms, pricing engines, knowledge systems, and AI services, while guiding build-vs-buy...
$160k - $200k
...seeking an experienced Accounting Manager to architect its global accounting infrastructure in... ..., implementing scalable financial systems, and providing technical expertise in GAAP... ...experience, be CPA certified, and possess strong knowledge of modern accounting tools, ideally in a...
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