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CX Knowledge Architect: AI-Driven Knowledge System

Cléopâtre

Notion is seeking a leader to own the CX knowledge system globally, shaping information architecture, governance, and scalable content strategies that support rapid AI-enabled retrieval. You will partner with CX Enablement, Product Ops, QA, and Vendor Ops to keep knowledge fresh, accurate, and aligned with product changes. This role emphasizes durable content components, templates, and governance, ensuring Notion agents have reliable information to serve customers across diverse channels and #J-18808-Ljbffr Cléopâtre

Vacancy posted 9 hours ago
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