Service Concierge/Receptionist

Job Description

Job Description

Join the Luxury Experience Team at Benzel-Busch Mercedes-Benz!!

ABOUT US

Benzel-Busch Family of Dealerships is reputable and dedicated to delivering our valued customers the highest standards of service and quality. With a rich heritage in the automotive industry, our esteemed family of dealerships is comprised of Mercedes-Benz of Orange County, Benzel-Busch Mercedes and Genesis of Englewood. Our journey began with a commitment to delivering the pinnacle of automotive excellence. Over the years, we have earned a reputation for offering exceptional vehicles that embody sophistication, performance, and innovation. With Mercedes-Benz and Genesis franchise, we have set the industry's standard for luxury and engineering. We are excited to offer our customers the opportunity to experience the future of mobility with a brand that redefines what it means to drive in style and comfort.

Do you love connecting with people and creating memorable first impressions? Are you outgoing, professional, and excited to be the friendly face of a world-class brand? If so, we’d love for you to join our team here at Benzel-Busch as a Service Concierge/ Receptionist !

At Benzel-Busch Mercedes-Benz, we don’t just sell cars- we deliver experiences. As the first point of contact, you’ll play a key role in welcoming guests, assisting clients, and ensuring our showroom reflects the elegance and excellence of Mercedes-Benz.

What You’ll Do:

• Warmly welcome and host all customers to create a meaningful and lasting impression.
• Assist coordinates and assign the visitors/ customers to the respective consultants.
• Transmit a positive first impression about the Mercedes-Benz brand, company, and dealership.
• Assess visitors’/customers’ concerns and or needs and work closely with the service and service management team to ensure each customer has an exceptional experience.
• Answer or direct phone calls with confidence and care.

What We’re Looking For:

• A high-energy people person with excellent communication skills, interpersonal skills, and a polished presence.
• Comfortable with multitasking while remaining pleasant and approachable.
• Detail-oriented, reliable, and tech-friendly.
• Prior customer service or front desk experience a plus (willing to train the right person for this excellent opportunity).

Why you’ll Love It Here:

• You’ll be a part of a premium, award-winning team.
• We pride ourselves in creating a friendly, fun, company culture.
• Employee perks.
• The chance to grow your career in the automotive luxury space.

Full-Time Benefits

• Industry leading compensation plan.
• Unlimited growth potential. Excellent Advancement Opportunities!
• Comprehensive training programs to advance your career.
• Supplemental Life Insurance and Long-Term Disability.
• 401K Retirement Plan with Employer Contributions.
• Employee discounts for you and your family!
• Medical and Dental Insurance available.
• Flexible Medical Spending Account.

Compensation

• $20- $22 per hour, depending on experience.
• Monday to Friday schedule with holidays and weekends if needed.

If you’re ready to be the face of Benzel-Busch Mercedes-Benz and enjoy creating extraordinary guest experiences, we would love to meet you. Apply today and start your journey with us!

EEO Statement

Benzel-Busch is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.