Sr. Transportation Coordinator

Summary The Senior Transportation Coordinator supports the end-to-end execution of international sales contracts and ensures timely, accurate delivery of products to customers. This role focuses on contract administration, shipment coordination, import/export documentation, freight follow-up, and post-sale service. The position requires strong attention to detail, professional communication with suppliers and customers, and the ability to manage high-volume transactions while reducing delays, preventing documentation errors, and maintaining organized business records. Responsibilities & Duties Contract Administration & Execution Manage the full lifecycle of each contract once issued by the sales team, including coordinating contract execution, collecting required documentation, verifying accuracy, and maintaining complete contract records. Collect, review, organize, and audit documentation from suppliers, customers, freight partners, and internal teams to ensure completeness and minimize errors before shipment or delivery. Monitor contract progress, collection schedules, delivery schedules, and shipment milestones; promptly communicate potential delays, missing documents, or exceptions to sales leadership and other stakeholders. Conduct routine follow-ups with sales directors and participate in weekly regional contract status meetings to support visibility, accountability, and on-time execution. Maintain accurate contract files and ensure proper document archiving for easy retrieval, second-level review, audit support, and operational continuity. Support process improvements that reduce documentation errors, prevent shipment delays, and improve consistency across contract execution workflows. Freight, International Logistics & Shipment Coordination Liaise with approved freight forwarders and logistics vendors to obtain quotes, book shipments, confirm schedules, and communicate shipment requirements. Coordinate sea, air, courier, small-lot, and container shipments, including chilled and ambient requirements where applicable. Follow up on freight activity, container movement, collection and delivery status, and customer requirements to ensure shipments remain on track. Prepare, review, and maintain import/export documentation and freight documentation required by customers, freight forwarders, suppliers, and import authorities. Work professionally with freight forwarders, suppliers, customers, and internal teams to resolve shipment questions, documentation issues, delays, and schedule changes. Update internal pricing models and databases with current freight rates, lane information, freight trends, issues, and opportunities. Assist with third-party storage arrangements and occasionally visit warehouses or facilities to observe standards and processes. Process sample requests from the sales team within 24 hours, including coordinating shipments, preparing required documentation, and tracking delivery. Select appropriate shipping methods based on urgency, cost, product requirements, and customer expectations. Track sample collection and delivery, keeping the requesting salesperson informed of progress, delays, and any issues requiring follow-up. Finance, Accounting & Business Documentation Support Coordinate with external bookkeeping and accounting partners to support accurate contract financial records and timely financial follow-up. Assist Accounts Payable activities in coordination with the General Manager and accounting partners. Assist in the implementation, maintenance, and daily use of the company accounting system, including Business Central as applicable. Maintain centralized repositories for factory certifications, customer-specific documentation requirements, product images, product specifications, and other business-critical records. Ensure documentation is organized, accurate, current, compliant, and easy to access for internal teams, audits, customer requests, and operational needs. Professionalism, Communication & Operational Expectations Demonstrate maturity, reliability, flexibility, and professionalism in a fast-paced, high-volume environment with frequent client and supplier interaction. Use polite, respectful, and clear communication when dealing with customers, suppliers, freight forwarders, sales leadership, accounting partners, and internal teams. Maintain strong attention to detail through second reviews, documentation checks, audit preparation, and proactive follow-up. Adapt to shifting priorities and time-sensitive shipment requirements, including occasional out-of-hours or on-call needs when required. Minimum Experience & Required Qualifications 5+ years of experience in international logistics, import/export coordination, export documentation, contract administration, or a similar logistics coordination role. Experience coordinating container shipments and international logistics documentation is required; food industry or food manufacturing logistics experience is strongly preferred. Working knowledge of import/export processes, freight documentation, customer documentation requirements, and shipment coordination with freight forwarders and logistics vendors. Familiarity with INCOTERMS is preferred, including understanding how they impact freight costs, cargo insurance, customs clearance obligations, transfer of risk, and delivery location responsibilities. Highly organized, detail-oriented, tech savvy, and able to handle high-volume transactions, multiple shipments, documentation deadlines, and customer/supplier follow-up. Strong communication and documentation skills with the ability to work professionally and respectfully with customers, suppliers, freight forwarders, sales leaders, internal teams, and accounting partners. Stable employment history is mandatory. Bachelor’s degree in business, supply chain management, or related field preferred. Software Skills ERP/accounting system experience preferred; Business Central experience is a plus. Microsoft Office proficiency required, including Excel Pivot Tables, Word, Outlook, and Teams. Experience with relevant logistics, documentation, freight, or accounting software is preferred. Preferred Qualifications Written and spoken proficiency in Korean, Mandarin, Cantonese, Japanese, Spanish, or Arabic is preferred. Ability to thrive in a small, fast-growing international business environment. Located in the Los Angeles metro area is preferred. Ability to work on call when needed for time-sensitive shipments. #J-18808-Ljbffr