Salesforce Business Analyst

Overview
Be the bridge between Government stakeholders and the Salesforce development team on a federal enterprise cloud program. You will capture mission requirements and turn them into user stories, data models, and workflows that shape how the DoD manages its enterprise cloud contract.

Locations
Arlington, VA (Crystal City); Fort Meade, MD; Chambersburg, PA (Letterkenny Army Depot); Ogden, UT (Hill AFB); or Oklahoma City, OK (Tinker AFB). On-site at a Government facility; limited local telework of unclassified work with Government approval.

How You'll Make an Impact

• Facilitate requirements-gathering with stakeholders, mission partners, and product owners.
• Translate requirements into user stories with acceptance criteria, functional descriptions, and data relationships.
• Perform Salesforce data modeling aligned to enterprise data architecture; draft process flows, workflow diagrams, and wireframes.
• Maintain the requirements/user-story tracker in Jira; support backlog grooming and sprint planning.
• Support UAT, conduct impact analysis for system changes, and prepare user documentation, training materials, and release notes.

What You'll Need to Join the Team

• Bachelor's degree + 3 years of experience in business/functional analysis for Salesforce applications, with Agile, Atlassian suite, and Salesforce data modeling experience. The bachelor's may be met by an associate's + 2 years or 4 years of additional relevant experience, or 7 years of applicable experience.
• Active Secret clearance (T3 investigation; interim acceptable at start).
• Salesforce Certified Business Analyst or Salesforce Certified Administrator - required.

What Sets You Apart

• Experience with OmniStudio, Experience Cloud, or Service Cloud implementations.
• Prior BA work on federal or DoD programs with formal requirements traceability.
• Salesforce Platform App Builder or additional Salesforce credentials.

Certifications (examples of approved options)
Salesforce Certified Business Analyst or Salesforce Certified Administrator (required). No DoD 8140 requirements currently apply to this role.

About Blue Sky
Blue Sky Innovative Solutions (Blue Sky) assists its federal, state and local, and commercial clients with solving their toughest challenges in the areas of IT Infrastructure Support and Engineering; Application Development and Maintenance; Program and Project Management; and Management Consulting. Find out more about Blue Sky at Blue Sky is an equal opportunity employer and recruits mission-oriented, proactive, skilled candidates from across the United States. As an SBA certified HUBZone small business, Blue Sky has a special interest in recruiting and hiring personnel who reside in HUBZones. To determine whether you reside in a HUBZone, visit . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.