Clerical Aide

Clerical AideClerical Aide Position Type: TemporarySchedule: M-F, 8:00 am - 5:00 pmAssignment Length: Approximately 12-Months, possibly longer.Description: Our client is seeking a detail-oriented Clerical Aide to support the Family Self-Sufficiency Unit. This role involves a variety of administrative and clerical tasks to ensure accurate documentation and smooth day-to-day operations. The ideal candidate is organized, customer-focused, and comfortable working in a fast-paced environment.Key Responsibilities:Perform clerical and administrative duties to verify completeness of required documentationRespond to routine inquiries via phone, email, and in-person from participants, landlords, and the publicAssist with assembling packets, notices, and informational materialsScan, upload, and index eligibility documents into housing management systemsTrack annual reexaminations, interim changes, inspections, and contract renewalsMaintain participant case files for Housing Choice Voucher (HCV) and other housing programsProvide clerical support to FSS Coordinators, Housing Specialists, and SupervisorsPerform general office tasks including typing, photocopying, and faxingEnsure confidentiality of participant information in compliance with HUD regulationsRequirements:Proficiency in Microsoft Office (Excel, Word, Outlook) and Adobe or similar softwareAbility to operate standard office equipment (printer, copier, calculator)Experience entering and managing data in database systems (e.g., MRI or similar)Strong written and verbal communication skillsExcellent organizational skills and attention to detailStrong customer service skills with the ability to interact professionally with diverse groupsAbility to handle sensitive information with confidentialityPreferred Experience:Prior clerical or administrative experience in housing, government, or social services environments is a plus