Facility Services Office Assistant

GENERAL STATEMENT Provides general office support for the Facility Services Department. Performs a variety of light administrative functions. Assists the Facilities Services Manager with processing invoices and tracking annual budget expenses. Answers all incoming telephone calls when Facility Services Manager is not in office. Disseminates information relating to building systems.

Performs general typing, filing, data entry, collating and maintenance of files.

Receives visitors and directs them to the appropriate office(s).

Operates standard office equipment: including fax, and copy machines, computers, printers, telephone, and maintains supplies of paper in office machines.

Conducts walkthroughs in both the USU and SRWC to inventory all building systems and equipment and inputs data into the maintenance management software program.

Schedules student staff for work shifts, including for setup and events.

Administers departmental onboarding for newly hired student staff.

Presents a professional appearance and attitude at all times and maintains a high standard of customer service.

Keeps Manager apprised of all activities in Facility Services area.

Minimum or no previous work experience required. Must be a current and active CSULB student enrolled in a minimum of 6 units.

Working knowledge of modern office methods and practices. General knowledge of data processing and personal computer operations is preferred, Microsoft Office is used on a daily basis. Exceptional customer service skills are necessary. General knowledge and understandings of the organizational structure of a university and some working knowledge of University policies and procedures preferred. This position is an annual, year-round position that works through the winter and summer academic breaks. Shifts are generally scheduled Monday–Friday between 8 AM and 5 PM with occasional evening and weekend hours. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and to talk and hear while conversing with customers and co-workers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Note: This is a union position.